Employee Experience & Development Lead

GSK Barnard Castle is a key secondary manufacturing site that supports new product introductions and volume increases, contributing roughly $2Bn in revenue annually.

We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, a pension plan, and a shares and savings programme.

Job Purpose

At GSK Barnard Castle, we are focused on building a high‑performing, inclusive and accountable culture that enables our people to deliver exceptional outcomes for patients.

About the Role

The Employee Engagement & Culture Transformation Lead will shape and enable the site’s culture transformation agenda, working closely with the Site Leadership Team and a range of internal partners to embed behaviours, standards and ways of working into everyday business priorities and governance routines.

Key Responsibilities

• Develop and maintain the Barnard Castle Culture & Accountability Framework, translating Site Director and Site Leadership Team ambition into a practical, multi‑year culture roadmap.
• Define, embed and reinforce clear behavioural expectations aligned to GSK values, site priorities, leadership behaviours, standards, accountability and disciplined execution.
• Integrate culture initiatives into business priorities, governance routines, Tier meetings, Site Leadership Team reviews, business reviews, and performance improvement plans.
• Establish and maintain governance rhythms, culture metrics, risks, actions and improvement plans with clear ownership, due dates, escalation routes and quarterly Site Leadership Team culture reviews.
• Use data and insight to connect culture indicators with business outcomes, including engagement, leadership effectiveness, action closure, quality culture and inspection readiness.
• Partner with senior leaders, department heads and first‑line leaders to embed leadership expectations, strengthen coaching capability and improve performance conversations.
• Support ownership of standards, recognition, consequence management, escalation discipline, cross‑functional collaboration and accountability for delivery, while constructively challenging inconsistent behaviours.
• Design and enable employee voice, inclusion and engagement mechanisms including listening sessions, focus groups, pulse surveys and engagement campaigns.
• Work with HR, Internal Communications, Employee Resource Groups, employee representatives, trade union representatives and change champions to support visible action from employee feedback.
• Support a speak‑up culture, psychological safety and early risk escalation while coordinating evidence‑based interventions focused on accountability, ownership, leadership behaviours, inclusion, wellbeing, team effectiveness, change adoption and culture improvement.
• Basic Qualifications & Skills
• Strong change leadership, stakeholder management and culture transformation experience, ideally in a complex operational, manufacturing, pharmaceutical or regulated environment.
• Experience designing, coordinating or leading culture, engagement, behavioural change or organisational effectiveness programmes.
• Strong ability to influence senior leaders and stakeholders without direct authority.
• Excellent facilitation, communication and engagement skills across all levels of an organisation.
• Proven ability to translate strategy into clear plans, governance, measures and delivery actions.
• Strong data and insight capability, with the ability to connect people metrics, culture indicators and business performance.
• Ability to challenge constructively, build trust and operate with credibility in complex environments.
• Strong action planning and delivery discipline, including ownership, tracking, escalation and follow‑up.
• Preferred Qualifications & Skills
• Experience in pharmaceutical manufacturing, quality, compliance, supply chain or another regulated industry.
• Experience working with employee representatives, trade union representatives, change champion networks or employee resource groups.
• Knowledge of leadership development, coaching, performance management, inclusion, employee engagement and continuous improvement approaches.
• Experience operating in a matrix organisation and partnering across HR, communications, learning and development, operations and functional leadership teams.
• Programme management experience, including roadmap development, governance routines and benefits tracking.

Compensation & Benefits

Competitive salary, annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

Equal Opportunity Employer Statement

GSK is an Equal Opportunity Employer.

This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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