At a Glance
- Tasks: Support LEGO fans globally through phone and email during peak seasons.
- Company: Join the iconic LEGO Company with a passion for creativity.
- Benefits: Competitive salary, performance bonuses, Family Care Leave, and hybrid work options.
- Other info: Flexible work-from-home policy and a vibrant team culture.
- Why this job: Be part of a fun team and help spread joy to LEGO enthusiasts.
- Qualifications: Fluency in English and German, with strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
LEGO Company Limited is looking for a seasonal Customer Service Advisor to join our team in Slough. You will support LEGO fans globally during our peak seasons, ensuring excellent service through phone and email communication.
This role offers a competitive salary with performance bonuses and requires fluency in both English and German. Enjoy benefits such as Family Care Leave, insurance options, and a hybrid work policy allowing you to work from home up to three days a week.
Seasonal Bilingual Customer Service Advisor (EN/DE) – Hybrid in Slough employer: 1034 LEGO Company Limited
LEGO Company Limited is an exceptional employer that values its employees by offering a competitive salary, performance bonuses, and a supportive work culture. With benefits like Family Care Leave and flexible hybrid working arrangements, our Slough location fosters a collaborative environment where you can thrive and grow while helping LEGO fans around the world.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Bilingual Customer Service Advisor (EN/DE) – Hybrid in Slough
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at LEGO. A personal recommendation can really give your application a boost.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations in both English and German. We want you to shine when it comes to showcasing your bilingual skills!
✨Tip Number 3
Show your passion for LEGO! Whether it's through your hobbies or past experiences, let them know why you love the brand. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Seasonal Bilingual Customer Service Advisor (EN/DE) – Hybrid in Slough
Some tips for your application 🫡
Show Off Your Language Skills:Since this role is all about helping LEGO fans in both English and German, make sure to highlight your fluency in both languages. Use examples from your past experiences where you’ve successfully communicated in these languages.
Tailor Your Application:We want to see how you fit into our team! Take a moment to customise your CV and cover letter to reflect the skills and experiences that match the job description. This shows us you’re genuinely interested in the role.
Be Personable:Customer service is all about connecting with people. Let your personality shine through in your application. Share a brief story or experience that showcases your passion for helping others, especially LEGO fans!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at 1034 LEGO Company Limited
✨Brush Up on Your Bilingual Skills
Since this role requires fluency in both English and German, make sure to practice common customer service phrases in both languages. You might even want to prepare for potential questions in either language to show off your skills!
✨Know the LEGO Brand Inside Out
Familiarise yourself with LEGO's history, values, and product lines. Being able to discuss your favourite sets or recent launches can demonstrate your passion for the brand and help you connect with the interviewers.
✨Prepare for Scenario-Based Questions
Think about how you would handle various customer service scenarios, especially during peak seasons. Prepare examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Show Enthusiasm for Hybrid Work
Since this position offers a hybrid work policy, express your excitement about the flexibility it provides. Share how you plan to manage your time effectively while working from home and in the office to ensure top-notch service.
