At a Glance
- Tasks: Support LEGO fans by answering queries via phone and email in English and French.
- Company: Join the iconic LEGO Company, inspiring creativity and fun.
- Benefits: Enjoy a competitive salary, flexible hybrid work, and great perks.
- Other info: Seasonal role from August 2026 to January 2027 with growth opportunities.
- Why this job: Be part of a team that inspires the builders of tomorrow!
- Qualifications: Bilingual in English and French with strong customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
1034 LEGO Company Limited in Slough is seeking a passionate Customer Service Advisor to support LEGO fans worldwide. This seasonal position begins on 3rd August 2026 and ends on 31st January 2027. You will respond to consumer inquiries via phone and email in both English and French, managing queries about orders, parts, and promotions.
The role offers a competitive salary, flexible hybrid working arrangements, and a robust benefits package. Join us to inspire and develop the builders of tomorrow!
Bilingual Customer Experience Advisor (Hybrid) in Slough employer: 1034 LEGO Company Limited
LEGO Company Limited is an exceptional employer that values creativity and passion, offering a vibrant work culture in Slough. With flexible hybrid working arrangements and a comprehensive benefits package, employees are encouraged to grow and thrive while inspiring the next generation of builders. Join us for a meaningful opportunity to make a difference in the lives of LEGO fans worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual Customer Experience Advisor (Hybrid) in Slough
✨Tip Number 1
Make sure you brush up on your bilingual skills! Since this role requires you to communicate in both English and French, practice responding to common customer queries in both languages. This will help you feel more confident during the interview.
✨Tip Number 2
Research LEGO's values and culture. Understanding what makes LEGO tick will not only help you answer questions better but also show your passion for the brand. We want to see that you’re genuinely excited about inspiring future builders!
✨Tip Number 3
Prepare some examples of how you've handled customer service situations in the past. Think about times when you went above and beyond for a customer or resolved a tricky issue. We love hearing real-life stories that showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the LEGO family. Let’s get you started on this exciting journey!
We think you need these skills to ace Bilingual Customer Experience Advisor (Hybrid) in Slough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and LEGO shine through. We want to see how much you care about helping others and creating a positive experience for fans!
Be Bilingual:Since this role requires both English and French, make sure to highlight your language skills clearly. We love seeing candidates who can communicate effectively in both languages, so don’t hold back!
Tailor Your Application:Take the time to customise your CV and cover letter for this specific role. Mention any relevant experience you have in customer service or working with diverse teams, as it shows us you’re a great fit for our culture.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at 1034 LEGO Company Limited
✨Brush Up on Your Bilingual Skills
Since this role requires you to communicate in both English and French, make sure you're comfortable switching between the two languages. Practice common customer service phrases and responses in both languages to show your fluency and confidence during the interview.
✨Know Your LEGO Stuff
Familiarise yourself with LEGO products, promotions, and the brand's history. Being able to discuss recent launches or popular sets will demonstrate your passion for the company and its mission to inspire creativity in builders of all ages.
✨Prepare for Common Customer Queries
Think about the types of questions customers might ask regarding orders, parts, and promotions. Prepare thoughtful responses and examples of how you've handled similar situations in the past. This will showcase your problem-solving skills and customer service experience.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Share why you want to work with LEGO and how you can contribute to creating a positive experience for fans. A genuine enthusiasm can set you apart from other candidates.
