At a Glance
- Tasks: Create innovative solutions for customers in the hospitality industry and lead engaging presentations.
- Company: Join a leading tech company focused on transforming hospitality with cutting-edge solutions.
- Benefits: Enjoy competitive pay, generous PTO, flexible work options, and comprehensive health benefits.
- Other info: Dynamic team environment with opportunities for mentorship and professional growth.
- Why this job: Make a real impact in the hospitality sector while developing your skills and career.
- Qualifications: 5+ years in sales engineering or consulting, with strong communication and project management skills.
The predicted salary is between 60000 - 80000 £ per year.
The Principal Solutions Engineer is a Hospitality and Aven Hospitality product functionality expert who can partner with Sales and Account Management (SAM) teams to sell to new customers by building a viable value product proposition. As Principal Solution Engineer, you will combine deep technical aptitude with strong business acumen to create high quality engagement opportunities for prospective and existing customers. Solutions Engineers own the product activities required throughout the sales cycle from creating highly engaging presentations, value‑based demos, defining customer business requirements to developing & running POCs through deal execution. They define complex solutions to deliver on customer business requirements, customize product presentations to assist SAM teams, act as coach and mentor to junior team members, and advocate for Aven Hospitality products and services in the industry through attendance at industry events and thought leadership.
Key Responsibilities
- Participates in the review and response of proactive sales opportunities and RFPs
- Understands and interprets customer business needs and drivers
- Maps the capabilities of our Product and Platform to create a solution that meets customer needs
- Determines how best to meet customer business needs through product configuration or identifying where product enhancements may be needed to address gaps
- Engages from requirement gathering phase through implementation with continuous involvement as required
- Collaborates with Solution Architects on efforts across development, infrastructure, and security
- Assists with onboarding and mentoring of Solution Engineers
- Facilitates the intake process for customer‑initiated enhancement requests
- Manages complex and strategic projects when existing customers bring forwards a project that requires subject matter expertise above and beyond our Customer Care Team and/or Account Management team
Key Knowledge and Skill Requirements
- Experience working with Sales/Account Management teams to build a competitive solution and value proposition
- Exceptional communications (written, verbal, presentation) and interpersonal skills
- Outstanding project/program management skills
- Ability to influence technical and business stakeholders through credibility, clarity, and trust
- Deep knowledge of the hospitality distribution landscape and the Aven product portfolio
- Ability to collaborate across global, cross‑functional teams to represent the customer voice with Product and Engineering
- Willing and able to travel occasionally (up to 25%)
Qualifications / Experience
- 5+ years of sales engineering, solutions consulting, or implementation consulting experience
- Bachelor’s degree in Technology, Engineering or Hospitality Management desirable
- 5+ years Experience in Hospitality/Distribution industry
- Experience with project management or implementing complex or enterprise‑level projects
- Experience with SaaS software technology
- Ability to discuss security, privacy, and compliance concepts such as SOC2, ISO27001, GDPR, data residency, and access controls
Outstanding Benefits
- Very competitive compensation
- Generous Paid Time Off (25 PTO days)
- 8 hours of Volunteer Time Off (VTO)
- Comprehensive medical, dental and wellness program
- 12 weeks paid parental leave
- Flexible working arrangements
- Formal and informal reward, recognition and acknowledgement programs
- Fun and engaging employee development events
Solutions Engineer (EMEA) employer: 1018 IHS US Inc
Aven Hospitality is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation thrives. With generous benefits such as 25 days of paid time off, comprehensive health programmes, and flexible working arrangements, employees are empowered to achieve a healthy work-life balance while contributing to meaningful projects in the hospitality sector. The collaborative environment encourages professional development through mentorship and engaging events, making it an ideal place for Solutions Engineers to excel and make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer (EMEA)
✨Tip Number 1
Network like a pro! Reach out to current employees at Aven Hospitality on LinkedIn. Ask them about their experiences and any tips they might have for landing the Solutions Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for those interviews by practising your presentation skills. As a Solutions Engineer, you'll need to showcase your ability to communicate complex ideas clearly. Grab a friend or use a mirror to rehearse your pitch!
✨Tip Number 3
Showcase your technical know-how! Be ready to discuss how you've tackled similar challenges in the past. Use specific examples that highlight your problem-solving skills and your understanding of the hospitality distribution landscape.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Aven Hospitality team!
We think you need these skills to ace Solutions Engineer (EMEA)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Solutions Engineer role. Highlight your experience in sales engineering and how it aligns with our needs at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since this role requires exceptional communication skills, don’t shy away from demonstrating this in your written application. Use clear, concise language and make sure your passion for the hospitality industry shines through!
Highlight Relevant Experience:Be sure to emphasise your experience in the hospitality distribution landscape and any project management roles you've held. We’re looking for someone who can hit the ground running, so show us what you’ve got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at 1018 IHS US Inc
✨Know Your Product Inside Out
As a Solutions Engineer, you need to be a walking encyclopedia of the Aven Hospitality product portfolio. Dive deep into the functionalities and features, and be ready to discuss how they can solve specific customer needs. This knowledge will help you create compelling value propositions during your interview.
✨Showcase Your Communication Skills
Exceptional communication is key in this role. Practice articulating complex technical concepts in simple terms. Prepare to demonstrate your presentation skills by discussing how you would engage with customers and convey the value of the product effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of past experiences where you successfully mapped customer needs to solutions. Be ready to share specific examples of how you’ve managed projects or collaborated with sales teams to deliver results.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the hospitality distribution landscape and current trends. Being able to discuss industry challenges and how Aven's products can address them will set you apart. Show that you’re not just knowledgeable about the product but also about the market it operates in.
