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For Companies At a Glance
- Tasks: Manage and grow client accounts while delivering innovative solutions and creative ideas.
- Company: Join 1000heads, a dynamic agency working with global brands like Google and Amazon.
- Benefits: Competitive salary, potential for permanent role, and exposure to high-profile clients.
- Why this job: Be part of a passionate team making a real impact in the world of client services.
- Qualifications: Experience in account management or client-facing roles is essential.
- Other info: Opportunity for career growth in a vibrant and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Account Manager to join our Client Services team in London, on a 6-month FTC with the possibility of an extension or going permanent. The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there. We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills.
To be part of the Client Services team at 1000heads you must be a passionate, detail-loving communications expert, driven by the need to make things work. Your chance to work with amazing global clients such as The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations.
Responsibilities:- To manage and grow accounts through strong interpersonal skills, the development of innovative creative ideas and excellent organisation.
- Consistently developing innovative and creative ideas and solutions for client campaigns.
- Building relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations.
- Developing a clear understanding of your clients’ brand(s), category and customers.
- Leading a team to deliver effective Social strategies for a range of clients and/or projects.
- Leading and owning insights and monitoring projects, ensuring insights are integrated with creative and strategy development.
- Working with the Creative and Engagement Strategy Directors to innovate and develop the strategic offering at 1000heads.
- Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity.
- Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary.
- Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client.
- Working with Project Planners to develop effective project plans and project specification documents.
- Producing accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds.
- Ensuring all billing is completed on time.
- Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure.
- Assisting with the production of client reviews with senior clients.
- Overseeing and owning the overall quality of the final deliverables on projects that you manage.
- Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings.
- Maintaining a central file of essential client information.
- Experience account handling, creative development or client facing project management experience.
- Delivering digital.
Senior Account Manager employer: 1000heads
Contact Detail:
1000heads Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work and achievements. When you’re chatting with potential employers, having tangible examples of your success can really set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out to companies you admire, like 1000heads, and express your interest. Sometimes, the best opportunities come from simply putting yourself out there.
✨Tip Number 4
Keep it real during interviews! Be genuine and let your passion for client services shine through. Remember, they want to see how you can contribute to their team, so be ready to discuss how you can help them grow their accounts.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in account handling and project management, and don’t forget to showcase your creative development skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about client services and how your skills align with our needs. Be sure to mention any relevant experience with big brands or innovative campaigns.
Showcase Your Interpersonal Skills: As a Senior Account Manager, strong interpersonal skills are key. In your application, give examples of how you've built relationships with clients and exceeded their expectations. We love hearing about your success stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at 1000heads
✨Know Your Clients Inside Out
Before the interview, research 1000heads and their major clients like The North Face and Google. Understand their brand values, recent campaigns, and market positioning. This will help you demonstrate your knowledge of client needs and how you can contribute to their success.
✨Showcase Your Creative Thinking
Prepare examples of innovative ideas you've developed in previous roles. Be ready to discuss how you approached challenges creatively and what the outcomes were. This will highlight your ability to deliver unique solutions for client campaigns.
✨Demonstrate Strong Interpersonal Skills
Think of specific instances where you've built strong relationships with clients or team members. Share these stories during the interview to illustrate your communication skills and how you listen to and understand client requirements.
✨Be Organised and Detail-Oriented
Bring a portfolio or notes that outline your project management experience. Discuss how you ensure projects run smoothly, meet deadlines, and stay within budget. This will show that you have the organisational skills necessary for managing accounts effectively.
