At a Glance
- Tasks: Manage hotel operations at night, ensuring guest satisfaction and team leadership.
- Company: Join the award-winning Red Carnation Hotel Collection in a luxury setting.
- Benefits: Earn £32,000 OTE, enjoy 28-36 days holiday, and free nutritious meals.
- Other info: Enjoy discounts, volunteering days, and excellent career development opportunities.
- Why this job: Be part of a vibrant team, enhancing guest experiences in a stunning hotel.
- Qualifications: Previous Night Manager experience and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
Is this your next job? Read the full description below to find out, and do not hesitate to make an application.
What's in it for you from day one:
- £32,000 OTE per annum, plus excellent benefits and perks!
- Holiday allowance starting at 28 days and increasing with length of service to 36 days.
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home-grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Annual social and festive events.
- Complimentary quality uniform and dry-cleaning services.
What's in it for you later:
- Cycle to work scheme which can save you up to 47% on the bike and equipment.
- Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.
- Enhanced maternity pay of 13 weeks, fully paid.
- Enhanced paternity pay of 2 weeks, fully paid.
- £800 baby payment to support you and your baby with the essentials.
- Fantastic recommend a friend bonus scheme worth up to £600.
- Cross-departmental training available within your property, because we know you're a curious individual.
- 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!
We are looking for an enthusiastic Night Manager to join our family on a full-time basis. We are looking for someone with previous hotel Night Manager experience with excellent communication skills and strong attention to detail. Someone who has a positive attitude towards training and development and enjoys delivering personalised outstanding service to our guests. This position reports to the Reception Manager.
Location: 100 Princes Street
Employment type: Full Time
Working pattern: 4 on 4 off rotation, working 12 hour shifts (8pm - 8am)
Key Responsibilities as a Night Manager:
- Manage the smooth operation of the hotel during the night.
- Comply the daily report and run the night audit.
- Lead a professional team ensuring guests are received in the correct manner.
- Be responsible for the security and safety of the hotel.
- Lead and develop your team.
- Bring innovative ideas and experiences that enhance our guests' stay.
What are we looking for?
- Previous Night Manager experience in a hotel, preferably in a luxury or five-star environment.
- Excellent communication skills, with the ability to lead a team and interact professionally with guests.
- Strong attention to detail, ensuring accuracy in night audits and reporting.
- A positive and proactive attitude toward training and personal development.
- Ability to maintain high standards of service and security throughout the night shift.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Night Manager employer: 100 Princes Street
Red Carnation Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as 28 days of holiday, extensive training programmes, and opportunities for career advancement, employees are encouraged to grow within the company. Located in the heart of Edinburgh, our luxury hotel not only provides stunning views and a unique atmosphere but also fosters a sense of community through initiatives like paid volunteering days and recognition events.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you’re applying for the Night Manager role, consider visiting the hotel during your application process. Dress smartly and engage with staff; it shows your genuine interest and gives you a chance to make a memorable impression.
✨Tip Number 3
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their services, values, and recent news. This will help you tailor your answers and demonstrate that you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Night Manager role. Highlight your previous hotel experience, especially in luxury settings, and showcase your communication skills and attention to detail. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the hotel. Share specific examples of how you've delivered outstanding service in the past and how you plan to contribute to our guests' experiences at 100 Princes Street.
Show Off Your Personality:We love a positive attitude! Let your personality come through in your application. Whether it's in your CV or cover letter, show us that you're not just qualified but also a great fit for our vibrant hotel family.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Night Manager position. Plus, it shows you’re keen on joining our team right from the start!
How to prepare for a job interview at 100 Princes Street
✨Know the Hotel Inside Out
Before your interview, make sure to research 100 Princes Street and the Red Carnation Hotel Collection. Familiarise yourself with their values, unique offerings, and recent achievements. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team during the night shift. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you ensure high standards of service, as this is crucial for the role.
✨Emphasise Attention to Detail
Given the importance of accuracy in night audits and reporting, be ready to discuss how you maintain attention to detail in your work. Share specific instances where your meticulous nature has positively impacted guest experiences or operational efficiency.
✨Bring Innovative Ideas
The hotel is looking for someone who can bring fresh ideas to enhance guest experiences. Think about innovative strategies or initiatives you've implemented in previous roles. Be prepared to share these ideas during your interview to demonstrate your proactive approach and creativity.
