At a Glance
- Tasks: Manage hotel operations at night, ensuring guest satisfaction and team leadership.
- Company: Join the prestigious Red Carnation Hotel Collection in a luxury setting.
- Benefits: Earn £32,000 OTE, enjoy 28-36 days holiday, and free meals on duty.
- Other info: Enjoy discounts, recognition events, and a vibrant work culture.
- Why this job: Be part of an award-winning team with fantastic development opportunities.
- Qualifications: Previous Night Manager experience and strong communication skills required.
The predicted salary is between 32000 - 32000 € per year.
What's in it for you from day one:
- £32,000 OTE per annum, plus excellent benefits and perks!
- Holiday allowance starting at 28 days and increasing with length of service to 36 days.
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home-grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Annual social and festive events.
- Complimentary quality uniform and dry-cleaning services.
What's in it for you later:
- Cycle to work scheme which can save you up to 47% on the bike and equipment.
- Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.
- Enhanced maternity pay of 13 weeks, fully paid.
- Enhanced paternity pay of 2 weeks, fully paid.
- £800 baby payment to support you and your baby with the essentials.
- Fantastic recommend a friend bonus scheme worth up to £600.
- Cross-departmental training available within your property, because we know you're a curious individual.
- 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!
We are looking for an enthusiastic Night Manager to join our family on a full-time basis. We are looking for someone with previous hotel Night Manager experience with excellent communication skills and strong attention to detail. Someone who has a positive attitude towards training and development and enjoys delivering personalised outstanding service to our guests.
This position reports to the Reception Manager.
Location: 100 Princes Street
Employment type: Full Time
Working pattern: 4 on 4 off rotation, working 12 hour shifts (8pm - 8am)
Key Responsibilities as a Night Manager:
- Manage the smooth operation of the hotel during the night.
- Comply the daily report and run the night audit.
- Lead a professional team ensuring guests are received in the correct manner.
- Be responsible for the security and safety of the hotel.
- Lead and develop your team.
- Bring innovative ideas and experiences that enhance our guests' stay.
What are we looking for?
- Previous Night Manager experience in a hotel, preferably in a luxury or five-star environment.
- Excellent communication skills, with the ability to lead a team and interact professionally with guests.
- Strong attention to detail, ensuring accuracy in night audits and reporting.
- A positive and proactive attitude toward training and personal development.
- Ability to maintain high standards of service and security throughout the night shift.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Night Manager in Dunfermline employer: 100 Princes Street
Red Carnation Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits including 28 days of holiday, extensive training programmes, and opportunities for career progression, employees are encouraged to grow within the company. Located in the heart of Edinburgh, our luxury hotel not only provides a stunning backdrop but also fosters a sense of community through initiatives like paid volunteering days and recognition events.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager in Dunfermline
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! If you’re applying for the Night Manager role, consider visiting the hotel during your application process. It’s a great way to get a feel for the place and impress them with your enthusiasm.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research the hotel’s values and recent achievements. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Manager in Dunfermline
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Night Manager role shine through. We want to see that you’re genuinely excited about working in a luxury hotel environment and delivering outstanding service to our guests.
Tailor Your CV:Make sure to customise your CV to highlight your previous Night Manager experience and relevant skills. We love seeing how your background aligns with what we’re looking for, so don’t hold back on showcasing your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at 100 Princes Street
✨Know Your Hotel Inside Out
Before the interview, make sure you research the hotel thoroughly. Familiarise yourself with its history, values, and unique features, like the bespoke tartans and stunning views. This will show your genuine interest and help you connect your experience to their specific environment.
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team during the night shift. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to motivate others and maintain high service standards.
✨Emphasise Attention to Detail
The role requires strong attention to detail, especially when it comes to night audits and reporting. Be ready to discuss specific instances where your meticulous nature has positively impacted operations or guest experiences. This will demonstrate that you understand the importance of accuracy in this role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle guest complaints. Think of examples from your previous roles where you turned a challenging situation into a positive outcome. This will showcase your proactive attitude and commitment to outstanding service.