At a Glance
- Tasks: Install and maintain retail displays for a global consumer electronics brand.
- Company: Join a global retail agency dedicated to enhancing shopping experiences.
- Benefits: Attractive salary, company van, health plan, and generous holiday allowance.
- Other info: Immediate start available with full training provided.
- Why this job: Be part of a team making a positive impact on retail and society.
- Qualifications: Full UK driving license and strong customer service skills required.
The predicted salary is between 26440 - 26440 £ per year.
100% is The global retail agency. We are on a mission to build a better world of retail experiences together. We partner with global brands to activate retail experience campaigns that engage shoppers and increase sales. Our modular solutions can be deployed standalone or end to end; coordinating everything from design & production, installation of new fixtures, updates for new product launches, maintenance programs to keep displays running, and recovery at the end of their life. In everything we do, we are committed to a collective responsibility for making a positive impact on our planet and society, so that together we make the world a better place for future generations.
What we can offer you:
- Attractive starting salary circa £26,440 per annum
- Company Van, Tools and Uniform provided
- Minimum 25 holidays per annum increasing with length of service (plus bank holidays)
- Medicash Proactive Health Cash Plan (following successful probation)
- Paid hour for lunch
- Enhanced Family Friendly Policies
- Social & Charity events
- Pension Salary Exchange Scheme
- Death in Service Cover 3 x Annual Salary
Who are we looking for?
This is a field-based role responsible for the preventative and reactive installation and maintenance of key client contracts within retail stores for a global consumer electronics brand. This role is based in the Hertfordshire Area with regular travel into London and nationwide travel occasionally required. You will need a keen eye for detail and the ability to problem solve in busy retail environments, working to ensure all displays and products are fully functional and compliant to client briefs following each visit. You will be an integral part of our team ensuring the delivery of excellent levels of service and providing seamless customer experiences. Immediate start available.
What you will do:
- Repair and maintain client fixtures and products in store
- Installation and removal of POS/Media Content
- Complete all maintenance visits within agreed project timelines
- Review weekly schedule for route planning efficiencies
- Updating all systems required for the project
- Complete detailed, timely and accurate site compliance audits
- Maintain the company vehicle, completing all vehicle checks
- Building and maintaining positive relationships internally and externally
- Acting as an ambassador for and proactively promoting the business
What you will need:
- A Full UK Driving License (with at least two years experience) with no more than 6 points
- Strong organisation, customer service skills and attention to detail
- The ability to work unsupervised and problem solve in a busy environment
- Knowledge and experience of Retail installations/maintenance, such as Point of sale (POS) and Point of Purchase (POP) is useful but not essential as full training will be provided
Due to the nature of the role, a full UK driving license is required and applications with no license will not be considered.
Equal Opportunities
We are committed to creating an inclusive and diverse workplace. We welcome applications from all backgrounds and experiences and are proud to be an equal opportunities employer. We ensure fair treatment for all applicants and all recruitment decisions are based solely on skills, experience and potential.
Retail Installation Operative employer: 100 Percent
At 100%, we pride ourselves on being an exceptional employer, offering a competitive starting salary and a comprehensive benefits package that includes a company van, tools, and uniform. Our inclusive work culture fosters personal and professional growth, with opportunities for training and development in a dynamic retail environment. Join us in making a positive impact on the world while enjoying a fulfilling career in the vibrant Hertfordshire area, with the chance to engage with global brands and contribute to innovative retail experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Installation Operative
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like 100 Percent, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like 100 Percent!
We think you need these skills to ace Retail Installation Operative
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at 100 Percent, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at 100 Percent and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show 100 Percent that you’re ready to jump in and contribute right away!
How to prepare for a job interview at 100 Percent
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
