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- Tasks: Install, maintain, and support IT equipment while travelling across the UK.
- Company: Established tech solutions provider with a dynamic team.
- Benefits: Competitive salary, company van, and extensive training provided.
- Other info: Exciting opportunities for career growth and varied daily experiences.
- Why this job: Perfect for tech enthusiasts who love hands-on work and travel.
- Qualifications: Strong IT troubleshooting skills and a full UK driving licence required.
The predicted salary is between 35000 - 40000 £ per year.
A well-established technology solutions provider is seeking a Field Service Engineer to join its growing technical team. This position is a mix of in-house support but with field-based work and is ideal for someone who thrives on being on the road, enjoys hands-on technical work, and is comfortable spending regular time away from home where required.
You will be responsible for installing, maintaining, and supporting a range of specialist electronic and IT-based equipment at customer sites across the UK. Full training on all industry-specific systems will be provided but you should have good networking, MS SQL and Software Integration skills. This position suits someone who is adaptable, practical, and enjoys a varied schedule with regular travel.
Key Responsibilities:- 1st and 2nd line remote support - responding to customers' technical issues via email and phone in line with SLAs
- Field service work at customer sites across the UK
- Install, configure, and support specialist IT-driven equipment at customer locations
- Diagnose and resolve hardware, software, and connectivity issues
- Perform routine maintenance, calibration, and system checks for specialist equipment — training provided
- Provide clear technical guidance to end users
- Maintain accurate service reports and documentation
- Attend national events, exhibitions, and customer demonstrations (including some weekends)
- Travel extensively across the UK, often requiring overnight stays
- Strong IT hardware and software troubleshooting skills
- Strong networking, MS SQL and Software Integration
- Experience in a field service, technical support, or hands-on engineering role
- Full UK Driving Licence - essential
- Willing to learn new equipment (non IT but working with IT)
- Confident working independently at customer sites
- Comfortable with regular travel and staying away from home
- Willing to work occasional weekends for events or installations
- Excellent communication and customer-facing skills
- Background in technical field service, electronics, or IT support
- Knowledge of device connectivity
Field Service Engineer employer: 100% IT Recruitment
Contact Detail:
100% IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting prowess during interviews or networking events. Bring examples of how you've tackled technical issues in the past—this will make you stand out!
✨Tip Number 3
Be flexible and ready to adapt! Since this role involves extensive travel and varied schedules, highlight your willingness to learn and work with new equipment. Employers love candidates who can roll with the punches.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to check out our listings regularly and submit your application directly to increase your chances of getting noticed.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and field service roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your troubleshooting and networking expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share your passion for hands-on technical work and your adaptability to varied schedules – we love that!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure to demonstrate your excellent communication skills in your application. We want to know how you can provide clear guidance and support to our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at 100% IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your IT hardware and software troubleshooting skills. Familiarise yourself with common issues related to networking, MS SQL, and software integration. Being able to discuss specific examples of how you've resolved similar problems in the past will really impress the interviewers.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your excellent communication and customer-facing skills. Think of scenarios where you've successfully handled customer queries or technical issues, and be ready to share those stories during the interview.
✨Get Ready for the Road
As a Field Service Engineer, you'll be spending a lot of time travelling. Be honest about your comfort level with regular travel and staying away from home. If you have any previous experience in a similar role, highlight that to show you're adaptable and ready for the demands of the job.
✨Ask Smart Questions
Prepare some thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the position is the right fit for you. You might ask about the types of equipment you'll be working with or how the team collaborates on field service tasks.