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- Tasks: Provide onsite IT support, troubleshoot issues, and manage installations.
- Company: Join a dynamic Managed Service Provider in London and the Southeast.
- Benefits: Enjoy a competitive salary and supportive work environment with travel opportunities.
- Why this job: Perfect for tech enthusiasts who love problem-solving and meeting new people.
- Qualifications: Strong technical skills, excellent communication, and a reliable vehicle required.
- Other info: This role offers diverse experiences across various client sites.
The predicted salary is between 30000 - 40000 £ per year.
This is a fantastic opportunity for you, an experienced IT Support Engineer to join a dynamic MSP, providing onsite support to clients in and around London and the South East of England.
You will be responsible for:
- IT Trouble Shooting and repair
- PC Builds and installations
- Basic networking
- Active Directory
We are looking for an experienced techie - an all-rounder who can go to site and carry out whatever install, support or other project work is required.
You must have:
- Strong technical skills as stated above
- Very good customer skills - strong communication
- Super reliable
- Own car and happy to drive or take the train to client sites (some are not accessible by train)
This is working for a really nice organization who will fully support you. If you are a good all-round IT Engineer with your own car and enjoy traveling to different sites and meeting new people, then this could be perfect for you.
It will go quickly, so please send your CV to me today!
Field Service Engineer employer: 100% IT Recruitment
Contact Detail:
100% IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with IT troubleshooting and repairs during any conversations or interviews. Be ready to share specific examples of how you've resolved technical issues in the past, as this will demonstrate your capability to handle the role effectively.
✨Tip Number 2
Since customer service skills are crucial for this position, practice articulating how you've successfully communicated with clients in previous roles. Think of scenarios where you turned a challenging situation into a positive experience for the customer.
✨Tip Number 3
Familiarise yourself with the geographical area of London and the Southeast, especially the locations of potential client sites. This knowledge can help you discuss your travel plans confidently and show your commitment to the role.
✨Tip Number 4
Prepare to discuss your flexibility and reliability, particularly regarding travel. Being able to assure the hiring team that you can reach various client sites without issue will set you apart from other candidates.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an IT Support Engineer. Focus on your troubleshooting skills, PC builds, installations, and any networking experience you have. Use specific examples to demonstrate your technical abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your customer service skills and how you enjoy meeting new people. Explain why you are a good fit for the dynamic MSP environment.
Highlight Your Reliability: Since the role requires travel to various client sites, emphasise your reliability and willingness to drive or take public transport. Mention your own car and how it enables you to reach clients efficiently.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with clients in previous roles. Strong communication is key in this position, so make sure to highlight any relevant experiences.
How to prepare for a job interview at 100% IT Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your experience with IT troubleshooting, PC builds, and basic networking during the interview. Be prepared to discuss specific examples of how you've successfully resolved technical issues in the past.
✨Demonstrate Strong Communication Skills
Since this role involves client interaction, it's crucial to exhibit your customer service skills. Practice explaining technical concepts in simple terms, and be ready to share instances where you've effectively communicated with clients.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for hypothetical scenarios related to on-site support and think about how you would approach various challenges that may arise while working with clients.
✨Discuss Your Travel Flexibility
As the job requires travelling to different sites, be sure to mention your willingness to drive or take public transport. Highlight any previous experiences where you've managed travel logistics effectively to reassure them of your reliability.
