2nd Line Support Engineer

2nd Line Support Engineer

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch IT support and troubleshoot tech issues for a dynamic organisation.
  • Company: Join a fabulous company with a supportive team and great culture.
  • Benefits: Enjoy a competitive salary, 10% pension, and free parking.
  • Other info: Great opportunity for career growth and learning in a tech-savvy team.
  • Why this job: Make a real difference in IT while developing your skills in a fast-paced environment.
  • Qualifications: Experience in IT support and a passion for problem-solving.

The predicted salary is between 40000 - 50000 £ per year.

A fantastic opportunity for you to join a truly fabulous organisation. Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times, as well as helping the organisation to keep on top of its ever-changing IT requirements.

As the 2nd Line Support Engineer, you will be responsible for:

  • Providing 1st line IT support via phone, email and service desk
  • Logging, prioritising and resolving support tickets
  • Troubleshooting hardware, software and network issues
  • Administering Microsoft 365 and Active Directory user accounts
  • Configuring and deploying IT solutions

2nd Line Support Engineer employer: 100% IT Recruitment

Join a dynamic and supportive team as a 2nd Line Support Engineer in Aylesbury, where your contributions are valued and recognised. With a competitive salary and benefits package including a 10% pension and free parking, we foster a collaborative work culture that prioritises employee growth and development. Our commitment to innovation and adaptability ensures that you will be at the forefront of exciting IT advancements, making this an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

100% IT Recruitment Recruitment Team

We think you need these skills to ace 2nd Line Support Engineer

Communication Skills
SQL
Python
Problem-Solving Skills
Attention to Detail
Automation
Data Engineering