At a Glance
- Tasks: Lead retail projects from start to finish, ensuring top-notch service and customer satisfaction.
- Company: Join a global retail agency dedicated to creating impactful shopping experiences.
- Benefits: Attractive salary, hybrid work, generous holidays, health plan, and family-friendly policies.
- Other info: Inclusive workplace that values diversity and offers excellent career growth opportunities.
- Why this job: Make a difference in retail while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in project management and team leadership, with strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
100% is The global retail agency. We are on a mission to build a better world of retail experiences together. We partner with global brands to activate retail experience campaigns that engage shoppers and increase sales. Our modular solutions can be deployed standalone or end to end; coordinating everything from design & production, installation of new fixtures, updates for new product launches, maintenance programs to keep displays running, and recovery at the end of their life. In everything we do, we are committed to a collective responsibility for making a positive impact on our planet and society, so that together we make the world a better place for future generations.
What we can offer you:
- Attractive starting salary
- Hybrid working with a minimum of two days per week on site
- Minimum 25 holidays per annum increasing with length of service (plus bank holidays)
- Medicash Proactive Health Cash Plan (following successful probation)
- Paid hour for lunch
- Enhanced Family Friendly Policies (following successful probation)
- Social & Charity events
- Pension Salary Exchange Scheme
- Death in Service Cover 3 x Annual Salary
Who are we looking for?
As Senior Project Manager, you’ll be responsible for supporting the delivery of best-in-class retail experiences through leading a small team and owning the entire project lifecycle to deliver excellent levels of service and provide seamless customer experience to achieve commercial results whilst ensuring quality, safety and sustainability standards are met.
What you’ll do:
- Lead end‑to‑end delivery of retail projects, ensuring exceptional service, customer experience and commercial outcomes
- Carry out core people management responsibilities for a small team, leading, motivating, managing and developing to deliver high performance and engagement
- Own project planning, including scope, timelines, resourcing and delivery plans to ensure delivery within budget
- Coordinate logistics, transport, inventory, returns and on‑site activity
- Schedule, brief and manage field resources, including training, health & safety and compliance
- Oversee project systems and tools (e.g. Team Haven, PHQ, Clarity, Mintsoft)
- Act as the primary point of contact for clients and key stakeholders
- Identify, manage and mitigate project risks and issues proactively
- Monitor quality throughout delivery and ensure projects meet brief and sign‑off requirements
- Communicate project progress, milestones and risks to senior stakeholders
- Ensure smooth project close‑out with learnings captured and shared
- Build and maintain strong internal and external relationships
What you’ll need:
- Proven experience managing projects end-to-end, ideally within a retail installations environment
- Previous people management experience leading a small team desirable
- Strong attention to detail and organisational skills
- Excellent communication skills (written and verbal)
- Good IT skills, including Microsoft Office (Word, Excel)
- Ability to work calmly and efficiently in a fast-paced environment
Equal Opportunities: We are committed to creating an inclusive and diverse workplace. We welcome applications from all backgrounds and experiences and are proud to be an equal opportunities employer. We ensure fair treatment for all applicants and all recruitment decisions are based solely on skills, experience and potential.
Privacy Policy: By applying for this role you consent to the processing of your personal data in accordance with our Privacy Policy which can be found Privacy Policy - 100 Percent Group.
Senior Retail Installations Project Manager in Manchester employer: 100% Group Ltd
At 100%, we pride ourselves on being a leading global retail agency that fosters a vibrant and inclusive work culture. Our commitment to employee well-being is reflected in our attractive benefits package, including hybrid working options, generous holiday allowances, and enhanced family-friendly policies. With a focus on personal and professional growth, we empower our team members to lead impactful projects while making a positive contribution to society and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Retail Installations Project Manager in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like 100% Group Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like 100% Group Ltd!
We think you need these skills to ace Senior Retail Installations Project Manager in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at 100% Group Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at 100% Group Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show 100% Group Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at 100% Group Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
