Senior Project Manager in Appleton Thorn

100% is The global retail agency. We are on a mission to build a better world of retail experiences together. We partner with global brands to activate retail experience campaigns that engage shoppers and increase sales. Our modular solutions can be deployed standalone or end to end; coordinating everything from design & production, installation of new fixtures, updates for new product launches, maintenance programs to keep displays running, and recovery at the end of their life. In everything we do, we are committed to a collective responsibility for making positive impact to our planet and society, so that together we make the world a better place for future generations.

What we can offer you:

• Attractive starting salary
• Core working hours Monday – Friday 9am-5pm
• Minimum 25 holidays per annum increasing with length of service (plus bank holidays)
• Medicash Proactive Health Cash Plan (following successful probation)
• Paid hour for lunch
• Enhanced Family Friendly Policies
• Social & Charity events
• Pension Salary Exchange Scheme
• Death in Service Cover 3 x Annual Salary

Who are we looking for?

As Senior Project Manager, you’ll be responsible for supporting the delivery of best-in-class retail experiences through leading a small team and owning the entire project lifecycle to deliver excellent levels of service and provide seamless customer experience to achieve commercial results whilst ensuring quality, safety and sustainability standards are met.

What you’ll do:

• Lead end‑to‑end delivery of retail projects, ensuring exceptional service, customer experience and commercial outcomes
• Motivate, manage and develop project and field teams to deliver high performance and engagement
• Own project planning, including scope, timelines, resourcing and delivery plans to ensure delivery within budget
• Coordinate logistics, transport, inventory, returns and on‑site activity
• Schedule, brief and manage field resources, including training, health & safety and compliance
• Oversee project systems and tools (e.g. Team Haven, PHQ, Clarity, Mintsoft)
• Act as the primary point of contact for clients and key stakeholders
• Identify, manage and mitigate project risks and issues proactively
• Monitor quality throughout delivery and ensure projects meet brief and sign‑off requirements
• Communicate project progress, milestones and risks to senior stakeholders
• Ensure smooth project close‑out with learnings captured and shared
• Build and maintain strong internal and external relationships

What you’ll need:

• Proven experience managing projects end-to-end, ideally within a retail installations environment
• Previous people management experience leading a small team desirable
• Strong attention to detail and organisational skills
• Excellent communication skills (written and verbal)
• Good IT skills, including Microsoft Office (Word, Excel)
• Ability to work calmly and efficiently in a fast-paced environment

Equal Opportunities: We are committed to creating an inclusive and diverse workplace. We welcome applications from all backgrounds and experiences and are proud to be an equal opportunities employer. We ensure fair treatment for all applicants regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Recruitment decisions are based solely on skills, experience and potential.