Credit Controller - French Speaking in Sheffield

Job Description

• Job
• Description
• Team: EMEA Finance – Billing & Collections
• Office

Location: Sheffield, UK The role: This role is responsible for the collection of outstanding amounts in line with agreed credit terms, submission of client statements and consolidated billing schedules for key clients and working with all interested parties to deliver on target collection performance for the UK practice.

The role is responsible for collections for EMEA region in addition to Global Clients as directed.

Responsibilities

• Ensure prompt payment of customer invoices within agreed credit terms.
• Resolve collections issues with clients, establishing good relations with client AP departments and relevant contacts.
• Coordinate and monitor distribution of monthly client reminder statements and subsequent collections correspondence.
• Direct and resolve client and general invoice queries that arise.
• Responsibility for management of global key clients (blue chip) including monthly billing, management of billing process, liaising with client service team, resolving queries to ensure cash collections globally.
• Update Finance Management Team weekly regarding collection efforts.
• Escalate collection issues to managers/partners in a timely manner.
• Support the Client Service Managers (CSM) with collection recommendations.
• Prepare debtors reporting and analysis, to present to Partners, Finance Managers and CSM’s on a monthly basis.
• Review new clients/updated engagements for financial stability and appropriate collection terms.
• Prepare anticipated payment schedule and report against budget/target for each practice/client.
• Arrange special payment terms as approved by Practice Leaders with clients as directed and permitted under firm collections guidelines.
• Make recommendations regarding the write-off of old uncollectable balances or immaterial balances outstanding.
• Make recommendations to Finance Management for the referral of outstanding balances to Collections Agents.

Qualifications

• French language skills.
• Relevant experience in credit control, preferably within the professional services industry.
• Experience dealing in a multi-currency environment.
• Ability to multi-task and meet deadlines.
• Strong computer skills including Excel and Word.
• Ability to demonstrate self-motivation and ownership of assigned work.
• Ability to seek assistance to resolve problems when necessary.
• Ability to communicate diverse information to resolve client’s issues.
• Strong written and verbal communication skills.
• Elite 3E experience a plus.

Benefits

• Competitive Salary: We offer salaries that reflect your skills and experience.
• Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms.
• Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources.
• Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution.
• Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave.
• Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable).
• Hybrid
• Work

Arrangements: The Firm operates a global hybrid working policy which supports flexibility.

Depending on your role, you can agree with your manager a minimum of two days per week working in your local office.

Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need.

Equal Opportunity

Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.

#J-18808-Ljbffr