At a Glance
- Tasks: Conduct stakeholder interviews and facilitate workshops to gather business requirements.
- Company: Join Fragomen, a leading global immigration services provider with a collaborative culture.
- Benefits: Enjoy competitive salary, health perks, remote work options, and professional development opportunities.
- Other info: Dynamic team environment with strong career growth potential and commitment to diversity.
- Why this job: Make a real impact by optimising business processes and supporting innovative product decisions.
- Qualifications: Bachelor's degree and experience in business analysis or related fields required.
The predicted salary is between 49500 - 60500 £ per year.
Contract: Full-time, permanent
Team: MTSCo – Product Management Office
Location: Sheffield or UK Remote
What your day will look like:
- Discovery & Requirements Elicitation
- Conduct stakeholder interviews to understand business needs, pain points, and objectives
- Facilitate discovery sessions and workshops to gather comprehensive requirements
- Document business requirements in clear, structured Business Requirements Documents (BRDs)
- Translate complex business concepts into understandable requirements for technical teams
- Process Analysis & Optimisation
- Map current state business processes and identify inefficiencies
- Design future state processes that optimise business operations
- Conduct gap analysis between current and desired states
- Assess feasibility of proposed solutions from a business perspective
- Analysis & Decision Support
- Perform detailed business and data analysis to support product decisions
- Present options analysis with pros, cons, and recommendations to Product Owners
- Conduct impact analysis for proposed changes or new features
- Provide competitive research and market analysis as needed
- Product Owner Support
- Assist Product Owners with user story development when requested (supporting role)
- Review acceptance criteria for completeness and clarity
- Provide detailed requirements specifications that feed into product backlog items
- Support backlog refinement by providing analytical insights
- Testing & Validation
- Plan and coordinate User Acceptance Testing (UAT) activities
- Execute acceptance testing to verify solutions meet business requirements
- Coordinate with end users for feedback and validation
- Document test results and work with PO on acceptance decisions
- Documentation & Knowledge Management
- Create and maintain comprehensive business process documentation
- Develop system requirements specifications and functional specifications
- Maintain requirements traceability throughout project lifecycle
- Ensure knowledge transfer to teams and stakeholders
The team:
The team sits within the Product Department which is made up of approximately 15–20 professionals distributed globally across the U.S., Canada, the UK, and other regions, including Business Analysts, Senior Business Analysts, Business Analyst Managers, and allied roles. The team works closely with Product Owners, Development, Legal Team SMEs, and operational stakeholders to design, improve, and scale the Firm’s technology‑enabled immigration services. The team’s core responsibilities focus on business and process analysis in support of strategic initiatives, client‑facing platforms, and internal systems. This includes leading discovery with stakeholders, documenting and optimising end‑to‑end processes, defining clear and actionable requirements, and supporting product teams through delivery. The environment is highly collaborative and fast‑paced, with team members expected to work with a high degree of autonomy while contributing to shared standards, best practices, and continuous improvement. Candidates joining the team can expect exposure to complex, meaningful work, strong cross‑functional collaboration, and an opportunity to make a visible impact on how services are delivered at scale.
What we are looking for:
Essential criteria:
- Bachelor's degree in Business, Information Systems, or related field
- Relevant experience as a Business Analyst or similar role
- Strong requirements elicitation and documentation skills
- Process mapping and business process modelling (BPMN, flowcharts)
- Data analysis and interpretation skills
- Proficiency with analysis tools (Visio, Lucid chart, Excel, SQL)
- Experience with requirements management tools (Jira, Confluence)
- Ability to analyse complex problems and identify root causes
- Build relationships and facilitate productive discussions
- Experience leading workshops and guiding discussions to productive outcomes
Preferred skills:
- Experience working in Agile/Scrum environments preferred
What we offer:
- Competitive Salary: We offer salaries that reflect your skills and experience
- Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms
- Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources
- Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution
- Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave
- Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)
- Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and/or team and business need
Who we are:
At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities. We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do.
Business Analyst employer: 100 Fragomen, Del Rey, Bernsen & Loewy, LLP
Fragomen, Del Rey, Bernsen & Loewy, LLP is an exceptional employer that fosters a collaborative and dynamic work culture, making it an ideal place for professionals seeking to make a meaningful impact in the field of immigration. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills through training and mentorship opportunities. Located in vibrant cities like London and Sheffield, employees benefit from a diverse environment that promotes innovation and strategic thinking, ensuring a rewarding career path.
Contact Details:
100 Fragomen, Del Rey, Bernsen & Loewy, LLP Recruitment Team
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We think you need these skills to ace Business Analyst
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Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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How to prepare for a job interview at 100 Fragomen, Del Rey, Bernsen & Loewy, LLP
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with 100 Fragomen, Del Rey, Bernsen & Loewy, LLP’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
