At a Glance
- Tasks: Assist customers via email and phone, resolving queries and delivery issues.
- Company: Leading manufacturer in Morley with a friendly team atmosphere.
- Benefits: Competitive pay, supportive environment, and potential for permanent role.
- Other info: Great location with immediate shortlisting for applicants.
- Why this job: Join a welcoming team and kickstart your career in customer service.
- Qualifications: Strong communication skills and a proactive problem-solving attitude.
The predicted salary is between 12.75 - 12.75 £ per hour.
Join a Friendly Team in Morley!
Location: Morley, LS27
Pay: £12.75 per hour
Hours: Monday to Friday, 9am – 5pm
Contract: Temporary (with potential to go permanent!)
A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency.
What You’ll Be Doing:
- 60% inbox-based – Responding to customer queries via a bespoke email system
- 40% phone-based – Speaking with businesses and end customers to resolve issues
- Investigating and resolving delivery mishaps (wrong items, missing parts, etc.)
- Working closely with a tight-knit team of five in a friendly open-plan office
What You Need To Succeed:
- Exceptional communication skills – both written and verbal
- A professional & friendly phone manner – you’ll be a key contact for customers
- Attention to detail – accuracy is key when handling customer queries
- A proactive, problem‑solving mindset – finding solutions is what you do best!
Why You’ll Love It Here:
- Supportive, welcoming team
- Office-based role in a great location
- Potential for a permanent position
Don’t let this opportunity slip away! Apply now to be part of this fantastic team. We’re shortlisting immediately, so don’t wait!
Customer Service Administrator employer: 10 Recruitment
Join a dynamic team in Ossett where your mechanical expertise will be valued and nurtured. With a stable weekday schedule, early finishes on Fridays, and a collaborative work culture, we prioritise employee well-being and growth. Our commitment to hands-on training and support ensures that you can tackle diverse challenges while advancing your skills in a rewarding environment.
