Customer Sales & Service Administrator

Customer Sales & Service Administrator

Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.

Are you a proactive problem-solver who loves variety and taking ownership of your day?

Location: Birstall (WF17) – Office Based
Pay: £24,000 – £30,000 + uncapped commission (OTE £32k–£40k+)
Benefits:
Full training provided
Clear progression opportunities
Supportive, collaborative team
Immediate start available
Varied role with real ownership

Must Haves:
3+ years in B2B sales or account management
Strong admin and organisational skills
Confident communication & problem-solving ability
Hours: Full-time, permanent, 9am to 5.30pm Monday to Friday

Introduction
If you’re after a role where every day looks different — and where you can truly take ownership — this Customer Sales & Service Administrator opportunity is one to grab! You’ll be supporting a large estate of merchants, handling everything from onboarding to aftercare, while spotting opportunities to grow revenue and deliver top-tier customer service. This is a brilliant chance to develop your commercial, customer service, and administrative skills in a fast-moving environment.

Key Responsibilities
Acting as the first point of contact for existing merchants
Reducing churn through exceptional customer support
Processing and activating new orders efficiently
Handling merchant queries (terminal issues, account blocks, compliance requests)
Providing aftersales support — collecting reviews & referrals
Cross-selling and upselling additional services
Converting new leads into active merchants
Keeping CRM records accurate and up to date
(Content adapted from the role brief provided)

Optional Qualifications/Skills
Payments, fintech, or financial services experience
Track record of growing accounts or winning repeat business
Ability to work confidently in a target-driven environment

How to Apply
If you\’re ready to bring your admin, sales, and service skills together in one exciting, office-based role — and you want a job where you shape your own day — hit apply now! Immediate starts available.

10 Recruitment are delighted to be working on this vacancy for our client. xiskglj However, we are looking to shortlist immediately, so please apply today to avoid missing this opportunity. You can contact us on (phone number removed) or check out our website for other jobs we are currently working on