At a Glance
- Tasks: Provide 1st/2nd line IT support and troubleshoot technical issues in a school environment.
- Company: Join a busy Managed Service Provider (MSP) in Leeds, dedicated to enhancing ICT.
- Benefits: Competitive salary, hands-on experience, and the chance to make a difference in education.
- Other info: Fast-paced environment with opportunities for growth and immediate interview process.
- Why this job: Be the tech hero that helps students and staff thrive with reliable ICT solutions.
- Qualifications: Experience in IT support, especially with Microsoft Office 365 and Windows systems.
The predicted salary is between 28500 - 28500 £ per year.
We are looking for a skilled ICT Technician to join a busy MSP around the Leeds area. This role would suit someone with experience supporting IT either within a school environment or an MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. You’ll be responsible for keeping systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment.
Key responsibilities:
- Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students
- Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more
- Install, configure and upgrade hardware and software across the school network
- Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications
- Work proactively with stakeholders to identify improvements in ICT provision
- Communicate technical solutions clearly and effectively to non-technical users
Key Requirements:
- Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment
- Strong knowledge of Microsoft Office 365 and Windows operating systems
- Good understanding of common user applications and networked systems
- Confident troubleshooting skills with the ability to work independently under pressure
- Excellent communication and organisation skills, with a customer-first approach
Please apply for immediate consideration, my client is wanting to start the interview process asap.
ICT Technician in Leeds employer: 1 Tech Staffing Ltd
Join our dynamic Managed Services team as a Service Desk Engineer, where you'll thrive in a supportive and fast-paced environment that champions employee growth and development. With access to the latest cloud technologies and a diverse client base, you'll not only enhance your technical skills but also enjoy a collaborative work culture that values excellent customer service and teamwork.
