Field Engineer

Field Engineer £32,000 – £40,000 + £4k car allowance North of England Are you a versatile IT professional who enjoys working on-site and remotely? We’re working on behalf of a growing MSP that prides itself on delivering fast, dependable, and personable service to clients across the UK, 24/7, 365 days a year. This role is perfect if you’re a Field Engineer with strong service desk experience and a knack for solving technical issues. You’ll thrive in a role that combines travel, hands-on installation, and remote support, with opportunities to expand your skills and grow within the business. Key Responsibilities: * Carrying out IT and WiFi installations for new and existing customers * Assisting in pre-configuration of equipment and supporting the design and implementation of new IT, network, and WiFi solutions * Performing wireless surveys using the latest tools and software * Providing remote and telephone-based support for a wide range of IT issues, including the Microsoft 365 stack, WiFi, and telecoms * Resolving cases efficiently—prioritising, escalating, and keeping customers updated * Maintaining up-to-date documentation and contributing to project paperwork * Collaborating with colleagues to ensure top-quality service for customers Key Requirements: * A strong background in IT support, ideally within an MSP environment * Experience on the service desk Microsoft 365 Suite, Azure, Active Directory * Experience supporting Windows Server (DC, DNS, DHCP, GPO) * Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus) * Knowledge of PBX systems (Mitel, NEC, Gamma Horizon, 3CX) and telecoms fundamentals * Familiarity with ISDN, PSTN, SIP services, and analogue terminations * Excellent communication skills—both written and verbal * A flexible, can-do attitude and the ability to manage multiple tasks * Relevant qualifications (Windows MCP, MCSA, Cisco ICND1) are a plus, but not essential If you’re keen to take the next step in your career, please apply for immediate effect