At a Glance
- Tasks: Provide support for critical business applications and troubleshoot issues.
- Company: Join a growing IT team in a dynamic environment.
- Benefits: Gain technical skills, work on exciting projects, and enjoy career growth.
- Other info: Collaborate with diverse teams and contribute to ongoing improvements.
- Why this job: Make a real impact by supporting essential systems and enhancing user experience.
- Qualifications: Experience in application support and knowledge of SQL/TSQL.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an Application Support Engineer to join a growing IT team supporting a range of critical business applications across ERP, Ecommerce, Warehouse Management, Finance, and Reporting platforms. This is an excellent opportunity for someone with experience supporting business systems who is looking to develop their technical skills further while working on a variety of exciting projects and technologies.
The Role
As an Application Support Engineer, you will provide 1st and 2nd line support for business-critical systems, helping users resolve issues and ensuring systems operate effectively. You will work closely with internal stakeholders, third-party vendors, and development teams to investigate problems, support system enhancements, and contribute to ongoing improvements.
Key responsibilities include:
- Providing support for ERP, WMS, Ecommerce, Finance, and Reporting platforms.
- Troubleshooting business system and application issues.
- Supporting ecommerce stores and customer enquiries.
- Investigating and resolving data-related issues using SQL/TSQL.
- Raising and managing support tickets with third-party vendors.
- Performing QA testing for system updates and new developments.
- Documenting issues, resolutions, and support procedures.
Application Support Engineer employer: 1 Tech Staffing Ltd
Join a dynamic and innovative IT team as an Application Support Engineer, where you'll have the opportunity to enhance your technical skills while working on diverse projects that impact critical business applications. Our supportive work culture fosters collaboration and continuous learning, ensuring that you grow alongside the company. Located in a vibrant area, we offer competitive benefits and a commitment to employee development, making us an excellent employer for those seeking meaningful and rewarding careers.
