Security Team Leader

Security Team Leader

London Full-Time No home office possible
1

Job Description

At 1 Hotel Mayfair, we are committed to providing a luxury experience that is both sustainable and secure. Nestled in the heart of London, our hotel is a sanctuary of nature-inspired design, exceptional hospitality, and conscious living. We believe in protecting not just our guests, but also the environment and community we serve.

As a Security Supervisor (Team Leader), you will play a vital role in maintaining a safe and welcoming environment for our guests and team members. Supporting the Security Manager and Director of Security, you will oversee daily security operations, ensuring the highest standards of safety, discretion, and service are maintained at all times.

Your responsibilities will include monitoring security systems, coordinating team activities, managing incident response, and ensuring compliance with local safety regulations. With a proactive and guest-focused approach, you will also assist in risk assessments, emergency planning, and staff training to uphold our brands commitment to excellence and well-being.

Key Responsibilities

  • Lead and supervise the on-shift security team to ensure effective coverage and performance

  • Monitor and manage access control, CCTV, and fire alarm systems

  • Respond to incidents and emergencies in a calm, professional manner

  • Coordinate shift handovers, patrols, and daily operational briefings

  • Maintain clear and accurate security and incident reports

  • Support investigations and liaise with relevant authorities when necessary

  • Ensure full compliance with health, safety, and licensing laws

  • Participate in risk assessments and emergency preparedness initiatives

  • Assist in training and mentoring new security team members

What Were Looking For
  • Valid DS LevelSIA Licence (required)

  • Proven experience in a supervisory or team lead security role, preferably in luxury hospitality

  • Excellent communication, conflict resolution, and interpersonal skills

  • Calm under pressure with strong situational awareness

  • A professional and discreet presence with a guest-first mindset

  • Knowledge of UK safety regulations, emergency procedures, and incident reporting standards

  • Flexibility to work varying shifts, including nights, weekends, and holidays

About us…

Our culture is caring, thoughtful, and driven by a love of nature. We deliver good-natured and informed service, executed with precision to create a sense of well-being and peace. As part of our team, youll enjoy unique perks that nurture your passion for sustainability and hospitality:

  • A Designed by Nature work environment

  • Free healthy & nutritious meals on duty

  • 24-hour Employee Assistance Program

  • Complimentary flu jab & eye care contributions

  • Wedding and Baby gifts

  • Cycle to Work scheme & travel season ticket loan

  • Complimentary reflexology & chiropody

  • West End Club discounts across local shops, hotels, bars, and restaurants

  • 30%-50% F&B and Spa discounts

  • Guest Experience Stay enjoy an overnight stay and explore our restaurants and bars

  • Opportunities to engage in charity and sustainability events

  • Starwood Hotels & Resorts global employee and friends & family rates

  • Access to learning, certifications, and personal development

  • Career advancement opportunities across our expanding global portfolio

  • Team Member Recognition Program earn rewards, share appreciation, and be celebrated

Terms & Conditions apply on all benefits

AMRT1_UKCT

1

Contact Detail:

1 Hotel Mayfair Recruiting Team

Security Team Leader
1 Hotel Mayfair
1
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