Grow with us...
Every day is an opportunity to create something meaningful — a moment of connection, a sense of belonging, an experience worth savouring. At Dovetale, our signature restaurant at 1 Hotel Mayfair , we celebrate mindful hospitality, exceptional food, and a team spirit that turns service into an art.
We're looking for a Floor Manager to join our passionate Food & Beverage team. You'll be the driving force behind seamless daily operations, ensuring our guests enjoy an exceptional dining experience and our team thrives in a supportive, inspiring environment.
Inside tip: Success in this role comes from leading with both precision and heart — balancing attention to detail with genuine care for people.
About You...
Experienced in managing floor operations within a luxury or high-end restaurant.
Confident using rota management systems (ideally Fourth ) and overseeing schedules and timesheets.
Knowledgeable in health, safety, and compliance standards.
A strong communicator and natural motivator.
Detail-oriented, proactive, and calm under pressure.
Passionate about creating memorable guest experiences and supporting your team to do the same.
About the Role... As Floor Manager, you'll work closely with the Restaurant Manager to ensure smooth, high-quality service throughout every shift.
Key responsibilities:
Oversee daily floor operations with a hands-on, service-driven approach.
Manage staff rotas, hours, and payroll accuracy.
Support onboarding, training, and uniform management.
Maintain health, safety, and hygiene standards.
Coordinate maintenance issues, linen orders, and stock control.
Lead by example, setting the tone for excellence and teamwork.
Why Choose Us?
Our culture is caring, thoughtful, and inspired by nature. At 1 Hotel Mayfair, we deliver good-natured, informed service that leaves our guests — and our team — feeling fulfilled and appreciated.
A "Designed by Nature" work environment
Free healthy & nutritious meals on duty
24-hour Employee Assistance Program
Flu vaccinations vouchers
Eye care contributions
Social events throughout the year
Wedding and Baby gifts
Travel season ticket loan
Complimentary chiropodist & reflexology treatment
West End Club - discounts in local shops, hotels, bars and restaurants
Spa, Food & Beverage discounts ranging from 30% - 50%
Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
Opportunities to be involved in charity and community events
All Starwood Hotels discounted employee/friends and family room rates
Enhanced Holiday Benefit
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can
Terms & Conditions apply on all benefits
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Floor Manager in London employer: 1 Hotel Mayfair
At Starwood Hotels, we pride ourselves on fostering a vibrant work culture that values collaboration, respect for nature, and exceptional service. As a Payroll & Benefits Manager, you will enjoy comprehensive benefits, opportunities for professional growth, and the chance to be part of a team that is dedicated to making a positive impact in the hospitality industry. Join us in creating beautiful experiences while advancing your career in a supportive environment.
