Renewals Executive in Eastbourne

Join one of the UK's growing insurance brokers where your earning potential is genuinely uncapped.

You'll be speaking with customers who have already shown interest in our products, helping them find the right insurance solution while building long-term relationships and earning excellent commission.

We're looking for confident communicators who enjoy speaking to people, thrive on achieving targets and are motivated by earning commission.

Whether you've worked in insurance, estate agency, recruitment, telecoms, automotive or another sales environment, we'd love to hear from you.

Salary: £28,000-£35,000 basic salary with realistic OTE of £45,000-£60,000+, uncapped commission.

Job Type: Full-Time, Permanent

Ready to Build a Rewarding Career in Insurance Renewals?

At 1 Answer Insurance, we're entering an exciting new chapter.

Following our recent rebrand, we've made significant investments across our business, our people and our future.

As a proud family‑run insurance broker, we've built our reputation on putting customers and colleagues first, and we're now driving ambitious growth as we continue to expand.

We're passionate about developing our existing talent while welcoming ambitious new people who want to build a long‑term career with us.

Our supportive culture, flexible approach to working and genuine investment in training and progression make this far more than just another sales role.

If you're motivated by success, enjoy speaking with customers and want to be rewarded for your hard work, we'd love to hear from you.

Whether you're an experienced insurance professional or come from another successful background, we'll give you the training, support and opportunities to thrive.

If you're motivated by earning uncapped commission, enjoy helping customers find the right solutions and flourish in a target‑driven environment, this could be the perfect opportunity.

If you're motivated by earning uncapped commission, enjoy speaking with customers and thrive in a target‑driven environment, we'd love to hear from you.

Why Join 1 Answer Insurance?

• Uncapped commission with realistic earning potential
• Warm renewal opportunities with existing customers
• Full training and ongoing professional development
• Clear career progression opportunities
• Supportive, friendly and experienced team
• Regular incentives, competitions and recognition
• Modern office environment
• Pension scheme and employee benefits
• Work for an established and respected insurance broker
• What You'll Be Doing
• As a

Renewals Executive , you'll be speaking with existing customers as their insurance policies approach renewal, understanding any changes to their circumstances and helping them secure the right level of cover at the best possible value.

You'll be responsible for

• Managing a portfolio of customer renewals
• Contacting customers ahead of their renewal date
• Building rapport and maintaining long‑term customer relationships
• Reviewing customers' current insurance needs and recommending suitable cover
• Negotiating and retaining business wherever possible
• Identifying opportunities to cross‑sell and up‑sell additional insurance products where appropriate
• Providing excellent customer service throughout the renewal process
• Working towards achievable daily, weekly and monthly retention and sales targets
• Maintaining accurate customer records and documentation
• Ensuring all renewals comply with FCA regulations and company procedures
• Working closely with colleagues to share ideas, celebrate success and continuously improve performance

What We're Looking For

We're interested in people with the right attitude just as much as experience.

You'll Be

• Confident speaking with customers over the telephone
• A natural communicator who enjoys building lasting relationships
• Customer‑focused with excellent negotiation skills
• Self‑motivated, enthusiastic and target‑driven
• Resilient and positive with a genuine desire to achieve results
• Organised and able to manage your workload effectively
• Professional, honest and customer focused
• Comfortable working both independently and as part of a successful team

Experience

We're keen to hear from candidates with experience in

• Insurance
• Customer Retention
• Customer Service
• Recruitment
• Telecommunications
• Energy Sales
• Retail Management
• Hospitality
• Business Development
• Call Centre Sales
• Any other customer‑facing sales environment

Insurance experience is an advantage but not essential.

If you've got the right attitude, strong communication skills and a passion for helping customers, we'll provide full product and industry training.

What Success Looks Like

Our best Renewals Executives are

• Skilled at building trust and long‑term relationships
• Motivated by earning commission through customer retention
• Confident negotiating and overcoming objections
• Competitive and driven to achieve retention and sales targets
• Committed to delivering exceptional customer experiences
• Always looking to improve and develop their skills
• About 1 Answer Insurance

At 1 Answer Insurance, we're passionate about providing outstanding service while helping customers find the right insurance at the right price.

We're proud of our supportive culture, where success is recognised, development is encouraged and hard work is rewarded.

We invest in our people because we know they're the reason our business continues to grow.

If you're looking for more than just another insurance role and want a career where your effort genuinely determines your success, we'd love to hear from you.

Apply today and take the next step in your insurance career.

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