At a Glance
- Tasks: Lead a dynamic team in delivering exceptional junk removal services and customer experiences.
- Company: Join Southwind, the top-performing 1-800-GOT-JUNK? franchise with a fun, fast-paced culture.
- Benefits: Earn competitive pay, enjoy full benefits, and access professional growth opportunities.
- Other info: Enjoy varied responsibilities and be part of an award-winning workplace.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in logistics or customer service; strong leadership and communication skills required.
The predicted salary is between 22 - 30 £ per hour.
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.
Position: Full Time Field Service Leader
Pay: $22-$30 pr/hr (includes $18 hourly base and profit share/commission)
As a Field Service Leader training in Operations, you will be trained at all levels to be fast tracked from Customer Experience Leader to Certified Sales Leader to Senior Sales Leader to Operations. Where you will oversee daily logistics, route planning, and scheduling to ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals.
What We’re Looking For:
- Sales-Minded: Confident closing on-site sales and maximizing job value
- People-Focused: Personable, positive, and service-oriented
- Reliable & Coachable: Shows up, contributes, and adapts
- Strong Communicator: Clear, professional, and solution-driven
Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labour is a plus.
What You'll Do:
- Deliver Exceptional Service: WOW our customers with your positive attitude and outstanding service.
- Drive and Load Trucks Safely: Lead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.
- Handle Junk Removal: Perform both heavy and light lifting to clear junk from residential and commercial locations.
- Manage Efficiency: Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.
- Represent Our Brand: Collaborate with marketing to drive local outreach and customer acquisition.
- Development: Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.
- Competitive payment structure (Hourly Pay + Profit Share + Performance-Based Bonuses)
- Full Time Hours consisting of 4 weekday Shifts + 1 weekend shift
- Opportunities for professional growth and development.
- Enjoy dynamic, engaging workdays with varied responsibilities.
- Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
- Full benefits package with Medical/Vision/Dental coverage and retirement options.
Requirements:
- 1+ years in Logistics, KPI’s, Sales, Dispatch, Fleet, and/or Management
- 21+ years of age and a valid driver's license (required for insurance purposes)
- Strong leadership and team-building skills.
- Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
- Able to lift at least 75+ lbs repeatedly!
- Proficient in Microsoft Office and operational software.
- Strong customer service experience.
This job description outlines the key responsibilities, qualifications, and skills required for the position at 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements. Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.
Join us and help redefine home services. Apply Now!
Junk Route Operations Manager in Durham employer: 1-800-Got-Junk?
At 1800-GOT-JUNK Gold Coast, we pride ourselves on being a fun and dynamic workplace where teamwork and hard work are celebrated. With flexible schedules that cater to university students and a commitment to employee growth, we offer a supportive environment where you can thrive while making a positive impact in the community through our eco-friendly junk removal services. Join us for an exciting opportunity to meet new people and develop your skills in a role that is both rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Junk Route Operations Manager in Durham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like 1-800-Got-Junk? and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at 1-800-Got-Junk?!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like 1-800-Got-Junk? keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Junk Route Operations Manager in Durham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to 1-800-Got-Junk?:This is your chance to really connect with the team at 1-800-Got-Junk?. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at 1-800-Got-Junk?
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with 1-800-Got-Junk?.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show 1-800-Got-Junk? that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at 1-800-Got-Junk?. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
