At a Glance
- Tasks: Lead a dynamic team in delivering exceptional junk removal services and customer experiences.
- Company: Join Southwind, the top-performing 1-800-GOT-JUNK? franchise known for integrity and teamwork.
- Benefits: Enjoy competitive pay, performance bonuses, health insurance, and retirement plans.
- Other info: Opportunities for professional growth in a supportive and innovative culture.
- Why this job: Be part of a fun, fast-paced environment where you can make a real impact.
- Qualifications: Leadership skills and experience in operations management are preferred.
The predicted salary is between 22 - 22 £ per hour.
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.
About Us: At 1-800-GOT-JUNK?, we're a fast-paced and fun operation that helps people in our community get rid of unwanted items responsibly. We do it like no one else with our professional, on-time service and friendly uniformed team. We're hiring ambitious, outgoing and active individuals who are committed to providing exceptional customer experiences.
Pay Range: $22.00/hr - $30.00/hr+ (Total Compensation)
- $18 Base hourly rate
- Profit share & performance incentives
- Overtime
Schedule: Full-time
- 1 mandatory weekend shift
- 3–4 weekday shifts
- Shifts run 8–10 hours and may fall anywhere between 7:00 AM – 10:00 PM, depending on business needs
- Must maintain availability for 4 weekdays + 1 weekend day every week
Key Responsibilities:
- Manage daily operations, ensuring efficient and safe junk removal services.
- Lead, train, and motivate a team of drivers and crew members on client sites.
- Monitor and improve operational performance and customer satisfaction metrics.
- Manage inventory and equipment, ensuring maintenance and compliance.
- Foster a positive and inclusive team culture.
- Facilitation of quality field service
- Truck maintenance
- Damages and Complaints/Customer outreach
Qualifications:
- Proven experience in Operations Management, or related field preferred.
- Strong leadership and team-building skills.
- Excellent communication and problem-solving abilities.
- Proficient in Microsoft Office and operational software.
- Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
- Valid driver’s license.
- Must be at least 21 years of age.
- Available to work mornings, nights and weekends.
Company-Wide Standards (Required for All Roles):
- DOT Medical Certification: A valid DOT Medical Card is required for driving commercial vehicles. Southwind covers the full cost of obtaining your DOT Medical Certification.
Why Choose Southwind:
- At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.
- Competitive compensation and performance-based bonuses
- Recognized for "Best Places to Work" and "Fast 50 Company".
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional growth and development.
This job description outlines the key responsibilities, qualifications, and skills required for the Operations Manager position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements. Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!
Field Service Team Leader in Durham employer: 1-800-Got-Junk?
At Southwind, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is empowered to make a difference. With competitive pay, performance-based bonuses, and a comprehensive benefits package, we are committed to your professional growth and well-being. Join us in our mission to deliver exceptional service while enjoying a supportive culture that values integrity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Team Leader in Durham
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to 1-800-Got-Junk? as a field sales pro!
✨Scout Out the Competition
Research potential competitors for 1-800-Got-Junk? and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up 1-800-Got-Junk?’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Team Leader in Durham
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at 1-800-Got-Junk?, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at 1-800-Got-Junk?, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at 1-800-Got-Junk?.
How to prepare for a job interview at 1-800-Got-Junk?
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that 1-800-Got-Junk? offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in 1-800-Got-Junk? but also helps you get a feel for whether you’d thrive in that environment.
