Boutique Hotel Front Desk & Guest Experience Specialist in Blackburn
Boutique Hotel Front Desk & Guest Experience Specialist

Boutique Hotel Front Desk & Guest Experience Specialist in Blackburn

Blackburn Full-Time 20000 - 30000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our luxury hotel, handling check-ins and providing top-notch guest service.
  • Company: A chic boutique hotel in Blackburn with a focus on exceptional guest experiences.
  • Benefits: Competitive pay, discounted stays, and opportunities for continuous learning.
  • Why this job: Join a vibrant team and create memorable experiences for guests every day.
  • Qualifications: Previous front-of-house experience is a plus; enthusiasm and great communication skills are essential.
  • Other info: Flexible shifts available, perfect for students looking to balance work and study.

The predicted salary is between 20000 - 30000 Β£ per year.

A luxury boutique hotel in Blackburn is seeking an enthusiastic hotel receptionist to be the first point of contact for guests. You will handle check-ins and check-outs, provide excellent customer service, and manage payments. Previous front-of-house experience is ideal.

The role includes shift work during weekdays and weekends, with competitive pay and benefits including discounted stays and continuous learning opportunities.

Boutique Hotel Front Desk & Guest Experience Specialist in Blackburn employer: 09 Reception

Join our luxury boutique hotel in Blackburn, where we pride ourselves on creating a welcoming and vibrant work environment. As a Front Desk & Guest Experience Specialist, you will enjoy competitive pay, generous benefits including discounted stays, and ample opportunities for professional growth through continuous learning. Our team is dedicated to providing exceptional service, making this an ideal place for those passionate about hospitality and guest satisfaction.
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Contact Detail:

09 Reception Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Boutique Hotel Front Desk & Guest Experience Specialist in Blackburn

✨Tip Number 1

Make sure to research the hotel and its values before your interview. Knowing what makes this luxury boutique hotel special will help you connect with the team and show that you're genuinely interested in being part of their guest experience.

✨Tip Number 2

Practice your customer service skills! Think about how you would handle different guest scenarios, from check-ins to complaints. Being able to demonstrate your problem-solving abilities will set you apart from other candidates.

✨Tip Number 3

Dress the part! First impressions matter, especially in a luxury setting. Show up looking polished and professional to reflect the high standards of the hotel.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Boutique Hotel Front Desk & Guest Experience Specialist in Blackburn

Customer Service
Front-of-House Experience
Payment Management
Check-in and Check-out Procedures
Communication Skills
Enthusiasm
Shift Work Flexibility
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫑

Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role and ready to create memorable experiences for our guests.

Highlight Relevant Experience: Make sure to mention any previous front-of-house experience you have. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!

Tailor Your Application: Take a moment to customise your application for our luxury boutique hotel. Use language from the job description and show us why you’re the perfect fit for our team in Blackburn.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at 09 Reception

✨Know the Hotel Inside Out

Before your interview, make sure to research the boutique hotel thoroughly. Familiarise yourself with its history, values, and unique offerings. This will not only impress the interviewers but also help you answer questions about why you want to work there.

✨Showcase Your Customer Service Skills

As a front desk specialist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the demands of the role.

✨Dress to Impress

First impressions matter, especially in a luxury setting. Dress smartly and professionally for your interview. This shows that you respect the position and understand the importance of presentation in the hospitality industry.

✨Prepare for Shift Work Questions

Since the role involves shift work, be ready to discuss your availability and flexibility. Think about how you can manage your time effectively and balance work with personal commitments. Showing that you're adaptable will be a big plus.

Boutique Hotel Front Desk & Guest Experience Specialist in Blackburn
09 Reception
Location: Blackburn

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