At a Glance
- Tasks: Deliver top-notch customer service and support our engineers and teams.
- Company: Join Carrier, a leader in climate solutions with a focus on teamwork.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be the first point of contact and make a difference in customer satisfaction.
- Qualifications: Customer service experience and familiarity with CRM and office software.
The predicted salary is between 31500 - 38500 £ per year.
Carrier is seeking an Assistant Customer Service Technician in Telford, UK, to deliver excellent customer service and support our engineers and internal teams.
You will be the first point of contact for inquiries, coordinate service appointments, and ensure records are accurate and up to date.
The role emphasizes customer-first support, cross‑team collaboration, and attention to detail.
A background in customer service and proficiency with CRM, MS Office, and Google Workspace are advantageous.
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Customer Service Technician — Climate Solutions in Telford employer: 0856 Viessmann Limited
Carrier is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive rewards package and a supportive work culture. As a Sales Coordinator, you will thrive in a dynamic environment where your organisational skills and customer service expertise are valued, with opportunities for training and development to enhance your career. Located in a vibrant area, Carrier fosters a collaborative atmosphere that encourages innovation and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
