At a Glance
- Tasks: Schedule and coordinate technician jobs while ensuring customer satisfaction.
- Company: Join a dynamic team at a leading service provider in Bracknell.
- Benefits: Enjoy competitive salary, bonuses, remote work, and 25 days holiday.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Be the backbone of operations and make a real difference every day.
- Qualifications: Experience in scheduling and strong organisational skills are essential.
The predicted salary is between 24785 - 49420 £ per year.
Location: Bracknell office
Responsibilities
- Contact customers to arrange and confirm the scheduling of works, following agreed processes and standard communication templates.
- Create and maintain technician schedules with a minimum of two weeks’ advance visibility wherever possible.
- Dispatch technicians to jobs in line with schedules, customer requirements, and operational priorities.
- Maintain a strong understanding of technician skillsets, competencies, limitations, and working hours (in collaboration with the Planner).
- Ensure technicians receive full and detailed job information, including scope of works and site contact details.
- Manage schedule adjustments for sickness and unexpected absence, using real-time feedback from engineers and the wider team.
Qualifications
- Experience in scheduling or coordination of Engineers within a service or field-based environment.
- Strong organisational and planning skills with the ability to manage multiple priorities.
- Good understanding of capacity planning and workforce utilisation.
- Experience working with work order systems and operational scheduling tools.
- Strong communication skills, with the ability to liaise effectively with customers, technicians, planners, and managers.
- Attention to detail and ability to maintain accurate, up-to-date schedules under changing conditions.
Benefits
- Competitive base salary dependant on experience
- Up to £2,000 bonus (paid quarterly)
- One day per week working from home
- 25 days holiday + bank holidays
- Holiday purchase scheme
- Company pension scheme
- Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
Pay Range
The annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Scheduler employer: 0814 Carrier Solutions UK
At Carrier, we pride ourselves on being an exceptional employer, offering a supportive work culture that values employee growth and development. Located in Bracknell, our Scheduler role provides competitive salaries, generous holiday allowances, and the flexibility of remote work, all while fostering a collaborative environment where your contributions are recognised and rewarded. Join us to build a fulfilling career with ample opportunities for advancement and a commitment to equal treatment and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like 0814 Carrier Solutions UK and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at 0814 Carrier Solutions UK!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like 0814 Carrier Solutions UK keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to 0814 Carrier Solutions UK:This is your chance to really connect with the team at 0814 Carrier Solutions UK. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at 0814 Carrier Solutions UK
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with 0814 Carrier Solutions UK.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show 0814 Carrier Solutions UK that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at 0814 Carrier Solutions UK. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
