At a Glance
- Tasks: Lead field operations and ensure top-notch service delivery in fire and security.
- Company: Join a dynamic team focused on safety and customer satisfaction.
- Benefits: Competitive salary, bonus scheme, generous holiday, and health resources.
- Other info: Great opportunities for career growth and employee recognition.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Strong communication skills and a results-driven mindset are essential.
Salary: £38 - 45k P.A. + Bonus Scheme. 25 days holiday, plus bank holidays. Company Car / Car allowance. Employee Referral Scheme (£1000). Company Pension Scheme. Life Assurance (4 times Basic Salary). Employee Scholarship Scheme. A Central Benefits Platform offering a wide variety of discounts. Health & Wellbeing Resources. Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence.
What You’ll be Doing:
- You will report directly to the Head of Regional Service.
- As an Operations Manager you will lead our field operational activity and associated business processes in the delivery of planned, reactive and corrective service, maintenance and works within the Fire and Security Value Stream.
- You will also have overall accountability to lead and develop our teams to ensure optimised productivity and service delivery to achieve sustained profitable growth.
- Customer ownership of customer portfolio and deliverables.
- Proactively meet with customers to nurture relationships.
- Manage people matters.
- Manage training, development, talent and succession.
- Ensure compliance with Health & Safety audits.
- Lead a safety-first culture adopting a target-zero mindset where all are accountable for safety.
- Drive momentum on completing inspections by month due.
- Review engineer performance and productivity.
- Review customer contracts.
- Drive sustainable growth and profitability.
What We Would Like You to Bring:
- Natural communicator with ability to build rapport with customers and team.
- Solution/results-focused – strive to understand and resolve potential issues to drive business growth.
- Prioritise workloads & multitask effectively – work with a number of Engineers & customers at any one time.
- Open-minded and willing to learn – thrive in a fast-paced, ever-changing environment.
- Solid IT literacy – proficiency with multiple systems, including in-house portals and Microsoft systems.
- Highly organised – planning or scheduling experience beneficial but not essential.
- Fire and security experience – knowledge of systems and standards.
Operations Manager - ES Service in Rutherglen employer: 0804 Chubb Fire & Security Ltd
As an Operations Manager at our company, you will be part of a dynamic team that values employee growth and development, offering extensive training opportunities and a supportive work culture. With competitive salaries, generous holiday allowances, and a comprehensive benefits package including a company car and health resources, we prioritise the well-being of our employees while fostering a safety-first mindset. Join us in a role that not only drives business success but also nurtures meaningful relationships with customers and colleagues alike.
Contact Details:
0804 Chubb Fire & Security Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - ES Service in Rutherglen
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like 0804 Chubb Fire & Security Ltd and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at 0804 Chubb Fire & Security Ltd.
We think you need these skills to ace Operations Manager - ES Service in Rutherglen
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at 0804 Chubb Fire & Security Ltd will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join 0804 Chubb Fire & Security Ltd specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at 0804 Chubb Fire & Security Ltd
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with 0804 Chubb Fire & Security Ltd. It shows you’re proactive about your professional development!
