At a Glance
- Tasks: Monitor CCTV and alarms, respond to emergencies, and assist customers with urgency.
- Company: Join Chubb Fire and Security, a leader in safety and security solutions.
- Benefits: Enjoy excellent benefits, ongoing training, and a supportive work environment.
- Other info: Flexible shifts available, perfect for students or those seeking varied hours.
- Why this job: Make a difference by ensuring safety and security for customers every day.
- Qualifications: SIA badge preferred but not required; strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Chubb Fire and Security is seeking a CCTV Call Centre Agent to join our Nottingham-based monitoring team.
This full-time, permanent role includes a rotating shift pattern with both day and night work.
We welcome both SIA badge holders and non-badge holders to apply.
Responsibilities include monitoring CCTV and alarms, contacting customers during alarm events, handling calls with urgency, and informing emergency services when needed.
Great benefits and ongoing training are provided.
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CCTV Call Centre Agent – Night/Day Shifts, Excellent Benefits employer: 0802 Security Monitoring Cntrs
Chubb Fire and Security is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With comprehensive benefits and ongoing training opportunities, our Nottingham-based team fosters a collaborative environment where both SIA badge holders and non-badge holders can thrive in their roles as CCTV Call Centre Agents. Join us to be part of a dedicated team that values your contributions and provides meaningful career growth.
Contact Details:
0802 Security Monitoring Cntrs Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Call Centre Agent – Night/Day Shifts, Excellent Benefits
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We think you need these skills to ace CCTV Call Centre Agent – Night/Day Shifts, Excellent Benefits
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at 0802 Security Monitoring Cntrs. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at 0802 Security Monitoring Cntrs.
How to prepare for a job interview at 0802 Security Monitoring Cntrs
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at 0802 Security Monitoring Cntrs.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at 0802 Security Monitoring Cntrs.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at 0802 Security Monitoring Cntrs.
