At a Glance
- Tasks: Build trusted client relationships and provide exceptional service in wealth management.
- Company: Join Northern Trust, a global leader in innovative financial services since 1889.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for mentorship and career growth in a dynamic team.
- Why this job: Make a real impact by guiding sophisticated clients through their financial journeys.
- Qualifications: 5+ years in financial roles with experience in institutional fund clients.
The predicted salary is between 60000 - 80000 £ per year.
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
- Since 1889, we have aligned our efforts with our three guiding
- Principles
- That
Endure: Service, Expertise, and Integrity.
Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Key Responsibilities Build trusted client relationships through engagement, effective communication, and consistent delivery.
Explain how the products integrate and provide a cohesive service to the client.
Understand the division of responsibilities between the various teams to simplify the engagement process for the client.
Serve as the central client touchpoint to explain and assist clients in understanding NT products and technology.
Provide clients with an escalation channel to address issues or queries.
Partner with internal teams and management to coordinate resolutions, education, and training as needed.
Monitor, manage, and resolve daily activity related to transaction processing, asset servicing, account or system setup, reporting accuracy/delivery or other processes agreed upon with allocated clients.
Work with relationship, sales and product managers to identify additional business opportunities or client service improvements.
Prepare for client meetings and annual reviews, collating key metrics and service updates.
Assist junior account managers and provide training/mentorship as needed.
Communicate changes in technology, product or regulatory matters to clients and ensure their understanding, acceptance, or acknowledgement.
Create and maintain documented procedures for assigned client relationships.
Adhere to internal standards of documentation management and execution.
Minimum Experience Minimum 5 years of experience in similar financial roles or firms.
Experience working with institutional fund structured clients taking Depository and associated products, preferably from Luxembourg or equivalent regulated regimes.
Education University qualification or relative training or qualification evidencing a continuing desire to develop career skills or knowledge.
Competencies
Senior Account Manager II, GFO employer: 079 NT Management Services Limited
At 079 NT Management Services Limited, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Located in the vibrant Greater London area, we offer competitive benefits, continuous professional development opportunities, and a collaborative environment where innovative ideas are encouraged. Join us to be part of a forward-thinking team dedicated to excellence in client service and business growth.
Contact Details:
079 NT Management Services Limited Recruitment Team
