At a Glance
- Tasks: Lead and innovate in payment operations, ensuring top-notch service delivery and compliance.
- Company: Join a global leader in financial services with a commitment to diversity and inclusion.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and accountability.
- Why this job: Make a real impact by enhancing processes and leading a high-performing team.
- Qualifications: Degree in a relevant field and experience in payment operations and leadership.
The predicted salary is between 60000 - 80000 £ per year.
Key Responsibilities
- Leadership & Modernisation: Provide leadership to define and communicate the vision and roadmap for the sub‑capability, ensuring alignment with enterprise strategy and client needs. Champion modernisation and innovation, identifying opportunities to enhance processes and drive productivity. Partner across functions supporting the sub‑capability, ensuring systems are robust, scalable, and future‑ready.
- Operational Excellence: Responsible for delivery of daily operations, ensuring a resilient and globally consistent operating model. Maintain operational processes, controls and oversight to ensure timely and accurate service delivery.
- Risk Management & Compliance: Maintain a robust control environment aligned to enterprise risk & compliance frameworks. Ensure compliance with relevant regulations and internal policies.
- Stakeholder & Client Management: Comply with service level agreements, providing transparency on service delivery through performance metrics and issue resolution. Provide incident response and crisis management for issues impacting the sub‑capability. Pursue process improvements that enhance client experience and reduce risk.
- Talent & Culture: Structure, build, lead and inspire a diverse & high‑performing team. Align workforce planning to capability objectives. Foster a culture of accountability, continuous improvement, and service excellence. Manage change effectively, ensuring teams are engaged and resilient.
- Data Stewardship & Performance Accountability: Maintain responsibility for the quality, completeness, timeliness, and accuracy of all data and outputs aligned with the sub‑capability, regardless of where the data sits or which systems produce it. Adherence to data governance standards, regulatory requirements, and risk management practices.
Ideal Candidate
- University degree in a relevant field.
- Proven experience in the financial services industry with domain expertise in Payment Operations.
- Proven experience in operations management within a complex, global organization.
- Proven leadership guiding teams across different jurisdictions.
- Proven experience operating within risk, compliance, and resiliency frameworks.
- Operations specialist, with ability to manage multiple priorities and high‑quality outcomes.
- Excellent analytical and problem‑solving skills.
- Strong written and verbal communication skills.
- Demonstrated ability to influence, persuade and deliver concise messaging across a broad, diverse stakeholder group.
Equal Employment Opportunity
Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by law. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.
Reasonable Accommodation
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
Payment Operations Manager-CP (Certified Person) employer: 079 NT Management Services Limited
At Northern Trust, we pride ourselves on being an exceptional employer that fosters a culture of innovation and operational excellence. Our Payment Operations Manager role offers the opportunity to lead a diverse team in a dynamic environment, with a strong focus on employee growth and development. Located in a vibrant city, we provide competitive benefits, a commitment to work-life balance, and a supportive atmosphere that encourages continuous improvement and collaboration.
Contact Details:
079 NT Management Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Payment Operations Manager-CP (Certified Person)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Payment Operations Manager-CP (Certified Person)
Some tips for your application 🫡
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Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to 079 NT Management Services Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on 079 NT Management Services Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at 079 NT Management Services Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with 079 NT Management Services Limited.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at 079 NT Management Services Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former 079 NT Management Services Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
