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For Companies At a Glance
- Tasks: Be the friendly face of our firm, greeting clients and managing communications.
- Company: Join Freshfields, a leading global law firm with a supportive culture.
- Benefits: Enjoy a competitive salary, professional development, and a vibrant work environment.
- Why this job: Make a real impact by supporting our team and enhancing client experiences.
- Qualifications: Strong communication skills and a passion for organisation are key.
- Other info: Diverse workplace with opportunities for growth and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
The Freshfields Global Centre provides both business and legal services to the firm. Our services are delivered in a way which supports the global nature of our firm and our clients, enabling our fee earners to deliver exceptional service to our clients efficiently and effectively.
Function Overview
The Facilities Department role is to secure, maintain and support our colleagues and the office environment in such a way that we are all proud to work within the space. We will do this by carrying out our individual roles within the department to the best of our ability. By being observant and communicating with our colleagues and our team, we will look to innovate, improve or create efficiencies. Investing in technology or resources to support the office and team to be the best it can be.
Key responsibilities and deliverables
- Act as the face of the business, answering the phones and greeting clients/guests/visitors in a positive, professional, courteous and friendly manner.
- Liaise with the wider Facilities department to ensure adequate set up/turn-around of meetings.
- Proactively support the preparation of presentations in meeting rooms, set-up AV equipment and connect Video Conference calls; liaising with relevant parties as required.
- Assist with event coordination, organisation and communication. Ensuring that the event spaces are prepared and cleared in a timely manner at all times.
- Audit meeting rooms on the client floor (7th) along with the operational floors (5th – 6th) via internal checklist, along with the reception area (including contemplation and medical rooms) on a regular basis to ensure rooms are clean, tidy and equipment is working correctly.
- Liaise with our on-site catering team and cleaners to ensure that the highest standards of cleanliness & timeliness are maintained.
- Data input for company systems, preparation and submission of reception reports including statistics.
- Supply visitor/Contractor security access passes and ensuring efficient registration process for all visitors.
- Overall support to the wider Facilities Department as required.
Key Requirements
- Ability to communicate at all levels within the organisation – providing support/information/handovers/confirmation of arrangements to direct team, wider facilities department, Manchester & global colleagues and fee earners.
- Experience in a similarly structured organisation, within a Facilities team, is highly beneficial.
- Excellent organisation, communication and writing skills, with an enthusiasm for the role.
- Intelligent use of initiative, with common sense and decision-making skills.
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered on the basis of their merit alone. We welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right prior to employment commencing.
Freshfields is committed to promoting equality and diversity and to developing a culture that values differences, recognising that employees from a variety of backgrounds make important and positive contributions to our business and how we service our clients.
Receptionist in Manchester employer: 0400 FBD USA LLP
Contact Detail:
0400 FBD USA LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Freshfields. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common receptionist scenarios with a friend or family member. Think about how you'd handle phone calls, greet visitors, or manage meeting setups. The more comfortable you are, the better you'll perform during the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a professional environment like Freshfields. Choose an outfit that reflects the company's culture while still making you feel confident and comfortable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a receptionist. This shows us you’ve done your homework!
Keep It Professional: While we love a friendly tone, remember to keep it professional. Use clear language and check for any spelling or grammar mistakes. A polished application reflects your attention to detail, which is key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at 0400 FBD USA LLP
✨Know the Company Inside Out
Before your interview, take some time to research Freshfields and their Facilities Department. Understand their values, culture, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a receptionist, communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend or family member to get comfortable with speaking about your experiences and how they relate to the job.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple tasks or events in the past. Highlight your ability to stay organised and efficient, as this is crucial for the role. Bring along any relevant documents or reports that demonstrate your skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows your enthusiasm and helps you determine if the company is the right fit for you. Consider asking about the team dynamics or how success is measured in the Facilities Department.
