At a Glance
- Tasks: Serve delicious fish and chips while ensuring amazing customer experiences.
- Company: Join Churchill's, a fun and friendly fish and chip shop.
- Benefits: Earn £8.00 - £12.71 an hour, enjoy staff discounts and flexible hours.
- Other info: Great opportunities for career growth and online training to boost your CV.
- Why this job: Be the face of our brand and make customers smile every day.
- Qualifications: Enthusiasm for service and willingness to learn; experience is a plus.
The predicted salary is between 8 - 12 € per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction. The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Responsibilities- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner
- Assembling orders for takeaway, Click & Collect and Delivery via our 'My Chippy' app
- Assisting Managers and Fryers to prepare food
- Supporting good food hygiene practices
- Supporting best practice for Health & Safety
- Willingness to learn and grow
- An enthusiastic approach to deliver great service and a drive for customer satisfaction
- Feel at ease to interact with customers
- Previous experience in a similar environment would be an advantage
- Opportunities for career progression
- Recognition rewards
- Online training and personal development, a great way to improve your CV!
- Staff discounts
- Flexible working options
- 28 days holiday, inclusive of bank holidays
Team Member employer: 028 - Cambourne
At Churchill's, we pride ourselves on creating a vibrant and supportive work environment where every Team Member plays a crucial role in delivering exceptional customer experiences. Located in Cambourne, we offer flexible working options, opportunities for career progression, and a commitment to staff development through online training and recognition rewards, making it an ideal place for those looking to grow in the hospitality industry while enjoying the benefits of a friendly team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Churchill's. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team culture.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about how you can make every customer's experience memorable. Role-play with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look smart and presentable. A neat appearance shows that you care about the role and are ready to represent Churchill's in the best light.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team. Plus, it’s super easy to navigate and keeps everything organised for us!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re excited about making our customers' fish and chip dreams come true.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any previous experience in similar environments, as it can really make you stand out to us!
Keep It Clean and Professional:Just like we maintain high standards of cleanliness at Churchill's, ensure your application is tidy and free from errors. A well-presented application shows us you care about quality and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 028 - Cambourne
✨Know the Company Values
Before your interview, take some time to research Churchill's core values and behaviours. Understanding what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about delivering exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your enthusiasm and commitment to making every customer's experience amazing.
✨Practice Health & Safety Knowledge
Familiarise yourself with basic health and safety practices relevant to food service. Being able to discuss these during your interview will show that you take safety seriously and are ready to contribute to a safe working environment.
✨Be Ready for Teamwork Questions
As a Team Member, you'll be working closely with others. Prepare to discuss how you collaborate with teammates and support each other, especially in busy situations. Highlighting your willingness to learn and grow within a team will make you stand out.
