Barrow Data Centre Engineer in Milton Keynes

Complementary Services - Hands & Eyes

An excellent opportunity has arisen on-site at the Barrow Data Centre.

Position Objective:

• Visually inspect status indicators (LEDs) on Customer Equipment and report status to Customer;
• Perform a power-cycle of an item of Customer Equipment pursuant to the detailed, written instructions provided by Customer in the Intervention Request;
• Perform a visual inspection of power and cabling connectivity;
• Inspect all cabling for proper seating pursuant to detailed, written instructions provided by Customer in the Intervention Request;
• Test cable paths for conformance with performance standards pursuant to detailed, written instructions provided by Customer in the Intervention Request;
• Connect a Crash Cart (KVM) to assist diagnosis of failed reboots or power cycles pursuant to detailed, written instructions provided by Customer in the Intervention Request;
• Mount media in identified drives as part of system builds or diagnosis pursuant to detailed, written instructions provided by Customer in the Intervention Request;
• Activate hardware controls pursuant to detailed, written instructions provided by Customer in the Intervention Request;
• Replace hot-swappable components pursuant to detailed, written instructions provided by Customer in the Intervention Request.

Functional Expertise:

• Basic understanding of IT operations in a big organisation;
• Strong loyalty with regard to data and DC facility security;
• Fluency in the local language (speaking, reading and writing);
• Fluency in English (speaking, reading and writing);
• Ability to work precisely and quality oriented;
• Maturity, high level of reliability & sense of responsibility;
• Flexibility and willingness to cope with unexpected problems and situations;
• A general technical orientation;
• Competent and professional communication with a commercial attitude over the phone;
• Capacity to understand and clarify customer expectations effectively;
• Capacity to manage customer expectations and interactions effectively;
• Basic understanding of server HW (console, devices);
• Ability to handle various types of media, devices and libraries;
• Generic media knowledge (will provide training for specific or customer specific equipment);
• Proficiency in Microsoft Windows, Microsoft Office environment and general PC hardware;
• Basic understanding of Networking.

Preferred:

• Data centre operations experience;
• Familiarity with structures and processes;
• Professional certification in a relative field;
• A professional degree in a technical discipline.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.