At a Glance
- Tasks: Join a dynamic team to design and implement innovative ServiceNow solutions for clients.
- Company: DXC Technology, a leading enterprise tech partner committed to diversity and inclusion.
- Benefits: Flexible benefits, training opportunities, 25 days holiday, and a supportive work environment.
- Other info: Hybrid role with opportunities for personal development and career growth.
- Why this job: Make an impact with cutting-edge technology while developing your skills in a collaborative setting.
- Qualifications: Experience in ServiceNow design, scripting skills, and strong communication abilities.
The predicted salary is between 63000 - 77000 £ per year.
Service Now Senior Technical Consultant
Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle or Aldermaston locations.
Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over.
DXC Technology is committed to building diverse, inclusive teams.
We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates.
We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
The role
As a Service NOW Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the Service Now platform.
Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team.
You will develop and demonstrate specialized knowledge and skills in Service Now as an enterprise solution.
Focus on designing and implementing solutions on the Service Now platform.
Provide guidance, thought leadership, and hands‑on development to both our client and internal technical resources.
Responsibilities
- You will be a part of a team of Service Now specialists delivering Service Now solutions to multiple customers.
- Participating in client workshops and requirements gathering to build requirements and design solutions.
- Advising and making recommendations on proposed solutions.
- Developing in Service Now the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
- Mentoring and training more junior members of the team.
- Producing documentation and training material for the implemented solutions.
Requirements
- The ideal candidate will have several years' experience in Service Now design and development preferably in a consulting environment.
- Scripting skills such as Java Script, HTML and XHTML, XML, CSS, AJAX, Angular JS highly advantageous.
- An understanding of Service Management concepts, delivery assurance principals and procedures.
- A high level of knowledge of the Service Now application and ideally experience of building custom applications and integrations with other platforms.
- Ideally you will be have obtained some of the following certifications: Service Now Certified Administrator, Service Now Certified Implementation Specialist, Service Now Application Developer, ITIL Foundation.
- Additional specialist Service Now certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage.
- You will need to have strong communications both written and oral, ability to present solutions to customers including senior management and be highly focused on providing strong customer service.
- Able to work as part of a team or individually to project timelines, you will need to be pro‑active, creative and able to research solutions and make recommendations, willing to learn and take on new challenges.
- You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required.
What we offer
You will be joining one of the leading Service Now partners who strive to maintain the highest levels of attainment in Service Now.
As such you will receive regular training and development opportunities and ability to achieve certifications to aid your personal development.
You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge Service Now solutions.
We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.
At DXC Technology, we believe strong connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We’re committed to fostering an inclusive environment where everyone can thrive.
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed.
With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
Learn more on dxc. com.
ServiceNow Senior Technical Consultant in Farnborough employer: 0201 CSC Computer Sciences Ltd
At DXC Technology, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work on transformative projects in a dynamic environment. Located in a vibrant area, we offer competitive benefits and a supportive atmosphere that empowers our team to drive meaningful change.
Contact Details:
0201 CSC Computer Sciences Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Senior Technical Consultant in Farnborough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what 0201 CSC Computer Sciences Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to 0201 CSC Computer Sciences Ltd
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We think you need these skills to ace ServiceNow Senior Technical Consultant in Farnborough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at 0201 CSC Computer Sciences Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at 0201 CSC Computer Sciences Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at 0201 CSC Computer Sciences Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
