Employment Adviser

Employment Adviser

Birmingham Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support jobseekers in finding employment and engage with local employers.
  • Company: Reed in Partnership is a family-owned company transforming lives since 1998.
  • Benefits: Enjoy flexible working hours, 25 days annual leave, and professional development opportunities.
  • Why this job: Make a real impact in your community while enjoying a collaborative and supportive culture.
  • Qualifications: 2 A-Levels or equivalent, customer service experience, and strong communication skills required.
  • Other info: Part-time options available; we value diversity and inclusivity in our hiring process.

The predicted salary is between 28800 - 48000 £ per year.

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

Working Hours/Pattern:

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?

Then consider the role of Employment Adviser at Reed in Partnership!

Internal applications for this role close on 29/07/2025

What is the role about?

Employment Advisers are the front line of Reed in Partnership. The main purpose of the role is to support unemployed jobseekers (our participants) with finding and sustaining employment, engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Employment Adviser role.

Just some of your day-to-day responsibilities will include:

Meeting with jobseekers, identifying any challenges and barriers with finding employment

Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others

Supporting jobseekers with CV writing and job application process

Liaising with employers to identify any employment opportunities for the jobseekers

Outreach work – promoting Reed in Partnership within the local community

Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

25 days annual leave (pro-rata for part time) plus statutory bank holidays

Professional & Personal Development Funds

Bi-annual pay reviews

Plus much more that can be foundon our website

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities

Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales)

Experience of working in a performance target driven environment

Willingness to travel locally (e.g. to meet customers/employers).

A minimum of 2 A-Levels or an equivalent Level 3 Diploma.GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.OR International Equivalents.

Fluency in more than one language

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis. If you would like to explore this further please discuss this with the talent partner for the role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Why work here?

We have an on-going strategic priority to make this a great place to work.

We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other.

Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For.

About Us

Our Work Experience is the combination of everything that\’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it\’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Contact Us

Phone: 0333 2408490
Email: rinp.ma@reed.com

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Employment Adviser employer: 02 Reed Specialist Recruitment Ltd

Reed in Partnership is an exceptional employer that prioritises the well-being and development of its employees while making a meaningful impact in the community. With a strong focus on flexibility, professional growth opportunities, and a collaborative work culture, employees are empowered to thrive both personally and professionally. The family-owned ethos fosters a supportive environment, recognised by multiple awards for employee experience, making it a truly rewarding place to work.
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Contact Detail:

02 Reed Specialist Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employment Adviser

✨Tip Number 1

Familiarise yourself with the local job market and community needs. Understanding the specific challenges jobseekers face in your area will help you connect better with them and demonstrate your commitment to making a difference.

✨Tip Number 2

Network with local employers and community organisations. Building relationships with these stakeholders can provide you with valuable insights into available job opportunities and the skills employers are looking for.

✨Tip Number 3

Showcase your coaching and mentoring skills in your interactions. Whether through volunteering or previous roles, highlight experiences where you've successfully motivated others, as this is key to the Employment Adviser role.

✨Tip Number 4

Prepare to discuss your approach to building rapport and empathy with jobseekers. Think of examples from your past experiences that illustrate how you've positively influenced someone's job search or career path.

We think you need these skills to ace Employment Adviser

Coaching and Mentoring Skills
Persuasion and Influencing Skills
Customer Service Experience
Performance Target Management
Empathy and Rapport Building
Motivational Skills
Community Engagement
CV Writing Assistance
Job Application Support
Local Travel Willingness
Communication Skills
Fluency in Multiple Languages
Organisational Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Employment Adviser. Highlight your passion for helping others and how your skills align with the job description.

Tailor Your CV: Customise your CV to reflect relevant experience in customer-facing roles, coaching, or mentoring. Use specific examples that demonstrate your ability to motivate and influence others.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with those of Reed in Partnership and provide examples of how you've made a positive impact in previous roles.

Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at 02 Reed Specialist Recruitment Ltd

✨Show Your Passion for Helping Others

As an Employment Adviser, your role revolves around supporting jobseekers. Make sure to express your genuine passion for helping others during the interview. Share personal stories or experiences that highlight your commitment to making a positive impact in people's lives.

✨Demonstrate Your Coaching Skills

The ability to coach and mentor is crucial for this position. Prepare examples from your past experiences where you successfully guided someone through challenges. This could be in a professional setting or even in volunteer work. Highlight how you motivated them and the outcomes of your support.

✨Understand the Company Values

Reed in Partnership prides itself on its values of fairness, honesty, and collaboration. Familiarise yourself with these values and think about how they resonate with your own beliefs. Be ready to discuss how you embody these values in your work and interactions with others.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving and interpersonal skills. Think about potential challenges jobseekers might face and how you would address them. Practising your responses will help you feel more confident and articulate during the interview.

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