At a Glance
- Tasks: Lead event teams, ensure top-notch service, and create unforgettable guest experiences.
- Company: Join the prestigious Intercontinental London O2, located by the iconic River Thames.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and exciting employee perks.
- Other info: Great career growth opportunities within the expanding Arora group.
- Why this job: Be part of a dynamic team in a fast-paced, five-star hotel environment.
- Qualifications: Strong communication, organisational skills, and experience in hospitality preferred.
The predicted salary is between 28111 - 28111 £ per year.
Salary – £28,111
Holiday – 28 days, enhanced after 5 years of service.
Benefits:
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora Star employee recognition.
- Long service recognition award.
About us:
Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five‑star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, state of the art conference and meeting rooms including the UK largest pillar‑free ballroom.
A bit about what you will do:
- M&E Supervisors lead by example and promote teamwork and quality service through excellent daily communication.
- They play a key role in providing the finest personalised service for our guests and creating memorable experiences.
- Coordinate and supervise Event Waiters, providing support and assistance when necessary.
- Handle guest queries and resolve any requests or concerns promptly and professionally.
- Deal with last‑minute requests efficiently.
- Work closely and communicate effectively with other departments to ensure seamless guest experiences.
- Ensure function rooms are set up and well equipped to make both private and corporate events a resounding success.
- Complete timesheets, make sure they are signed and correctly recorded.
More about you:
- Providing high quality service and attention to detail comes naturally to you.
- Excellent communication skills.
- Strong supervisorial and organisational skills.
- Very good at multi‑tasking and remaining calm under pressure.
- Feeling comfortable in a fast‑paced, busy environment.
- You value being part of a team and supporting your colleagues.
- A smart and professional appearance.
- Most of all, you will have an approachable, positive, and proactive manner.
- Experience in a similar role within a five‑star hotel is a significant advantage.
Grow with us:
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group, there are exciting opportunities for career progression and development across our properties and brands.
Meeting & Events Supervisor employer: 02- Meeting & Events
As a Meeting & Events Supervisor at Intercontinental London O2, you will thrive in a vibrant work culture that prioritises teamwork and exceptional service. With generous benefits including 28 days of holiday, free meals on duty, and extensive employee discounts, you will enjoy a rewarding work environment that fosters personal and professional growth. Located in the stunning Greenwich Peninsula, you will be part of a prestigious five-star hotel that offers exciting career advancement opportunities within the expanding Arora group.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes them tick and be ready to share how your skills align with their values. This shows you're genuinely interested and not just another candidate.
✨Tip Number 3
Practice your communication skills! As a Meeting & Events Supervisor, you'll need to handle guest queries and coordinate with various teams. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Arora Hotels.
We think you need these skills to ace Meeting & Events Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Meeting & Events Supervisor role. Highlight your supervisory experience and any relevant achievements in hospitality to catch our eye!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you’re passionate about working with us at Intercontinental London O2 and how you can contribute to creating memorable guest experiences.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use a friendly tone and don’t hesitate to showcase your ability to handle guest queries and resolve issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with the Arora group!
How to prepare for a job interview at 02- Meeting & Events
✨Know the Venue Inside Out
Before your interview, take some time to research the Intercontinental London O2. Familiarise yourself with its facilities, especially the meeting and event spaces. This will not only show your genuine interest but also help you discuss how you can contribute to creating memorable experiences for guests.
✨Showcase Your Team Spirit
As a Meeting & Events Supervisor, teamwork is key. Be ready to share examples of how you've successfully led a team or collaborated with others in high-pressure situations. Highlighting your ability to promote teamwork and quality service will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding last-minute requests or guest concerns. Think of specific instances from your past experience where you handled such situations effectively. This will demonstrate your calmness under pressure and your proactive approach.
✨Dress to Impress
First impressions matter! Make sure you present yourself in a smart and professional manner. This aligns with the hotel's five-star standards and shows that you understand the importance of appearance in the hospitality industry.
