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- Tasks: Lead maintenance operations in a luxurious hotel, ensuring top-notch standards and guest satisfaction.
- Company: Join the prestigious Intercontinental London O2, located by the River Thames.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and exciting career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Strong leadership and communication skills, with experience in a similar role at a 5-star hotel.
- Other info: Be part of a rapidly growing team with fantastic perks and recognition for your hard work.
The predicted salary is between 36000 - 60000 £ per year.
About us: Nestled on Greenwich Peninsula, attached to the O2, Intercontinental London O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 453 bedrooms, a diverse dining selection, spa facilities, and state-of-the-art conference and meeting rooms including the UK’s largest pillar-free ballroom.
What you will do: Assistant Chief Engineers in our luxurious hotel take a proactive, hands-on approach, assisting in overseeing all aspects of maintenance operations to ensure excellent standards are maintained, creating a welcoming and safe environment that consistently exceeds guests’ expectations.
- Lead and manage the maintenance team, including assigning tasks, providing guidance, and conducting performance evaluations.
- Coordinate the delivery of planned and reactive maintenance services.
- Manage the maintenance budget, including tracking expenses, forecasting future needs, and optimising resource allocation.
- Oversee hotel renovations and other projects, negotiate contracts, and ensure timely completion within budget.
- Ensure compliance with safety regulations and best practices in maintenance operations.
- Collaborate with other departments to support the overall operation of the hotel and address maintenance-related issues.
- Maintain and order parts and supplies in a timely and efficient manner while minimising waste and supporting “green” initiatives.
- Address guest concerns promptly, attentively, and efficiently.
- Coach, train, and support the team to provide consistently high standards while continually seeking improvement.
More about you:
- Strong leadership skills with proven experience in managing a team.
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and strong problem-solving abilities.
- Flexibility to adapt to changing priorities and operational needs.
- Full understanding of financial aspects, budgeting, and profit and loss.
- Proven experience in managing, coaching, challenging, and developing teams.
- Approachable and positive manner with a “can do” attitude.
- Ability to use initiative in challenging situations and under pressure.
- A smart and professional appearance.
- Proven track record in a similar position within a 5-star hotel.
- Recognised electrical or engineering qualification and specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
- Pool plant operator qualification preferred.
- Excellent understanding of Health and Safety regulations and best practices.
- Previous experience using maintenance management software and Microsoft Office applications.
- Excellent standard of English, both written and spoken.
What’s in it for you:
- Competitive salary.
- Holiday – 28 days holiday, enhanced after 5 years of service.
- Grow with us – we are growing rapidly and with growth comes advancement opportunities.
- Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Benefits:
- Free meals on duty.
- Complimentary on-site parking is available whilst on duty.
- Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts at Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Assistant Chief Engineer employer: 02- Maintenance
Contact Detail:
02- Maintenance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Chief Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at five-star hotels. They might have insider info on job openings or even put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your hands-on experience and how you've tackled maintenance challenges in the past.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or HR team through our website and express your enthusiasm for the role.
✨Tip Number 4
Prepare for the interview! Research the hotel’s values and recent projects. Be ready to discuss how your leadership style aligns with their goals and how you can contribute to creating that welcoming environment they pride themselves on.
We think you need these skills to ace Assistant Chief Engineer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Intercontinental London O2.
Tailor Your CV: Make sure your CV is tailored to the Assistant Chief Engineer position. Highlight your relevant experience in maintenance operations and team management, so we can see how you fit into our five-star environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 02- Maintenance
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance operations. Familiarise yourself with the latest safety regulations and best practices in the hotel industry, as well as any specific systems or software the hotel uses. This will show that you're not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve had to coach or develop team members, resolve conflicts, or improve performance. Being able to articulate these experiences will demonstrate your strong leadership skills and your ability to create a positive work environment.
✨Budget Savvy
Since managing the maintenance budget is key, be ready to discuss your experience with financial aspects like tracking expenses and forecasting needs. Bring examples of how you've optimised resource allocation in previous roles. This will highlight your understanding of the financial side of maintenance operations.
✨Be Guest-Focused
Remember, the ultimate goal is to exceed guests’ expectations. Prepare to discuss how you've addressed guest concerns in the past and how you plan to maintain a welcoming and safe environment. Showing that you prioritise guest satisfaction will resonate well with the interviewers.
