At a Glance
- Tasks: Engage with customers, resolve queries, and ensure a smooth checkout experience.
- Company: Join Weis Markets, a family-oriented company that values teamwork and community growth.
- Benefits: Earn $15-$22/hour with health coverage, 401(k), discounts, and paid time off.
- Other info: Great career advancement opportunities in a dynamic and friendly environment.
- Why this job: Be part of a supportive team that values your growth and creativity.
- Qualifications: No experience needed; just bring your enthusiasm and a desire to learn.
The predicted salary is between 13.5 - 16.5 £ per hour.
Looking for a company that treats associates with respect, understanding, and appreciation?
Looking for a company that is passionate about teamwork and the growth of it's associates and communities?
That's WEIS!
- Location
- Address: 721 Hanover
- Pike
- Job
Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner.
- Follows company policies relating to customer check out to increase customer satisfaction.
- Operates front end scanning equipment and cash register.
- Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
- Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.
- Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
- Follows all store and legal guidelines regarding sale of tobacco and alcohol.
- Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
- Responsible for general sanitation in the department.
- Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
- Disposes of trash properly.
- Ensures smooth function of department and store by cooperating with co-workers and supervisors.
- Responsible to continuously improve job performance.
- Responsible for utilization of all company provided Personal Protected Equipment (PPE).
- Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
- May also be called upon to assist in other departments.
- SUPERVISORY RESPONSIBILITIES
This position currently has no supervisory responsibilities.
QUALIFICATION REQUIREMENTS
Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.
RATE OF PAY AND BENEFITS
The hourly rate for this position starts at $15.00 and goes up to $22.00.
Weis Markets offers a competitive salary with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity, critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met.
- Weis Markets is an
- Equal
- Opportunity
Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws.
A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.
At Weis Markets, we firmly believe that together, we can achieve anything!
Recognizing that our associates are the backbone of our company, it’s a fact that as our associates grow, opportunities are created for others!
Being a family company, we’re always looking for friendly and energetic people to join our team to bring creativity and insight to help our company and communities we serve continue to grow and prosper.
Known for talent development at all levels, Weis provides growth and endless career opportunities for people at all stages in life!
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Customer Experience Associate in London employer: 010 Weis Markets, Inc.
Weis Markets is an excellent employer that prioritises teamwork and a supportive work culture, making it an ideal place for individuals looking to grow in the retail sector. With comprehensive training provided and a focus on safety and cleanliness, employees can thrive in a fast-paced environment while enjoying benefits that enhance their work-life balance. Located in a community-oriented setting, Weis Markets offers unique opportunities for personal and professional development, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Associate in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at 010 Weis Markets, Inc.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like 010 Weis Markets, Inc. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Experience Associate in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to 010 Weis Markets, Inc.:Your cover letter is your chance to shine! Tell us why you want to work at 010 Weis Markets, Inc. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at 010 Weis Markets, Inc.!
How to prepare for a job interview at 010 Weis Markets, Inc.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
