At a Glance
- Tasks: Manage cash office duties, assist customers, and ensure smooth store operations.
- Company: Join Weis Markets, a family-oriented company that values teamwork and community.
- Benefits: Earn $15-$22/hour with health plans, discounts, and a scholarship program.
- Other info: Great opportunity for high school and college students to gain valuable work experience.
- Why this job: Be part of a supportive team that encourages personal growth and career advancement.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That's WEIS!
Location Address: 721 Hanover Pike
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for the accounting bookwork practices at the store which includes the reconciliation and recording of drawers, balancing the office cash, lottery, and stamps.
- Assists in the research and investigation of any discrepancies and keeps management fully informed.
- Prepares bank deposits or assists with their preparation, making sure they are completed in a timely manner with accuracy.
- Smiles and greets customers, answers customer questions, and helps resolve customer concerns promptly, in a polite and professional manner.
- Follows company policies relating to customer check out to increase customer satisfaction.
- Assists customer service with answering phone calls with a polite and positive attitude.
- Uses intercom for necessary announcements or pages.
- Monitors the performance of cashiers and lot attendants and provides feedback to management.
- Follows and enforces all front-end policies and procedures.
- Participates in training/retraining of front-end associates to ensure high levels of productivity, speed, accuracy, and courtesy to customers.
- Assists to enforce and adhere to company policies and procedures as well as government regulations and laws.
- Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer’s cart.
- Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment, and coupons.
- Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages.
- Follows all store and legal guidelines regarding sale of tobacco and alcohol.
- Maintains knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
- Responsible for general sanitation in the department, following cleaning schedules and departmental guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean, and meet all health and OSHA requirements.
- Disposes of trash properly.
- Ensures smooth function of department and store by cooperating with co-workers and superiors.
- Responsible for continuously improving job performance.
- Responsible for utilization of all company provided Personal Protected Equipment (PPE), including but not limited to cut-resistant gloves, safety cutters, company-sponsored footwear, etc.
- May also be called upon to assist in other departments.
SUPERVISORY RESPONSIBILITIES
This position currently has no supervisor responsibilities.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Education and/or experience completed or working toward a high school diploma or general education degree (GED).
- No prior experience required.
RATE OF PAY AND BENEFITS
The hourly rate for this position starts at $15.00 and goes up to $22.00. Weis Markets offers a competitive salary and comprehensive benefits package such as:
- Health plan
- Dental
- Vision
- Flexible spending accounts
- Short-term disability
- Basic life and AD&D
- Group whole life with long-term care rider
- Voluntary insurance such as hospital indemnity, accident and critical illness
- 401(k) retirement savings plans
- Scholarship program and associate discount programs
- Auto and home insurance
- Employee assistance program
- Pet insurance
- Purchasing power
- ID theft protection
- Legal services
- Paid time off
- Sick pay
- Short-term incentive based on eligibility and criteria being met for this specific position
EQUAL EMPLOYMENT OPPORTUNITY
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.
At Weis Markets, we firmly believe that together, we can achieve anything! Recognizing that our associates are the backbone of our company, it’s a fact that as our associates grow, opportunities are created for others! Being a family company, we’re always looking for friendly and energetic people to join our team to bring creativity and insight to help our company and communities we serve continue to grow and prosper. Known for talent development at all levels, Weis provides growth and endless career opportunities for people at all stages in life!
Cash Office Associate employer: 010 Weis Markets, Inc.
At Weis Markets, we pride ourselves on fostering a respectful and supportive work environment where associates are valued and encouraged to grow. Located in the heart of Hanover, our team-oriented culture promotes collaboration and community engagement, offering comprehensive benefits and career development opportunities that empower employees at every stage of their journey. Join us to be part of a family-oriented company that believes in the potential of its associates and the positive impact they can make.
StudySmarter Expert Advice🤫
We think this is how you could land Cash Office Associate
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like 010 Weis Markets, Inc. value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like 010 Weis Markets, Inc. a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with 010 Weis Markets, Inc.!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like 010 Weis Markets, Inc..
We think you need these skills to ace Cash Office Associate
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for 010 Weis Markets, Inc.!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at 010 Weis Markets, Inc.
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!