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- Tasks: Administer pension benefits, process payments, and support members with queries.
- Company: Join Stagecoach, the UK's leading transport operator, connecting communities since 1980.
- Benefits: Enjoy a competitive salary, 35 days holiday, free travel, and an excellent pension scheme.
- Why this job: Be part of a supportive team making a real impact on people's futures.
- Qualifications: Experience in pensions administration and strong communication skills required.
- Other info: Inclusive employer welcoming diverse applicants; based in Perth HQ.
The predicted salary is between 22700 - 29100 £ per year.
Please confirm that you are happy to continue on this basis.
Pension Benefits Administrator page is loaded
Pension Benefits Administrator
Apply locations Perth, Perth and Kinross, United Kingdom time type Full time posted on Posted 15 Days Ago job requisition id JR11158
Salary
£27,000 – £29,000
Pension Benefits Administrator
Location: Perth HQ
Salary: £27-29k (dependent on experience)
12 month FTC
Up to 5% Bonus
Looking for a role where your precision and people skills really matter? Want to support a purpose led team that helps thousands of colleagues plan for the future?
At Stagecoach, our Group Pensions team supports over 35,000 members across the UK and we take pride in ensuring they receive the right pension, at the right time. As a Pension Benefits Administrator, you’ll play a vital role in calculating, processing and communicating member benefits, providing essential support and helping us maintain the highest standards of service.
This is a fantastic opportunity to join a collaborative, friendly and professional team where your accuracy, empathy and attention to detail will be truly valued.
What will you be doing?
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Delivering a high quality administration service to members of the Stagecoach Group Pension Scheme and sponsoring employers
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Running automated calculations and performing manual benefit calculations
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Processing benefit payments and ensuring timely, accurate delivery
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Preparing communications using templates and standardised language for pension members and employees
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Maintaining member records and updating the Group Pensions Workflow System
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Handling incoming and outgoing mail and logging new work items
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Responding to member queries via the Helpline and shared inbox with a friendly and professional approach
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Supporting the department on project work and wider business initiatives
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Working closely with the Administration Manager to ensure consistent delivery and compliance
Why choose Stagecoach?
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Competitive salary based on experience
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35 days holiday (including bank holidays)
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Free travel for you and a companion, plus generous employee discounts
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Excellent pension scheme – and you’ll be helping deliver it
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Supportive, inclusive team environment with long term stability
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Opportunity to learn, grow, and develop your expertise in pensions administration
What do you need to apply?
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Previous experience administering a defined benefit scheme
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Good knowledge of current pensions legislation and regulatory frameworks
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Minimum Grade C/4 in GCSE Maths and English (or equivalent)
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Strong Microsoft Office skills, especially Excel and Word
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Excellent numerical accuracy and attention to detail
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Able to follow processes, absorb information quickly and work to consistent standards
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Clear and professional communicator, both written and verbal
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Friendly, approachable and team-focused
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Well-organised and able to manage time and priorities effectively
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Comfortable supporting members via phone and email with empathy and clarity
Ready to support people’s futures, one benefit at a time?
Click apply now and join our welcoming team at Stagecoach Group HQ in Perth. We can’t wait to welcome you on board.
Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age.
We also live by our five values across Stagecoach:
We plan for the future, We do the right thing, We are stronger together, We are down to earth and We support communities.
Location:
Stagecoach Group HQ, 10 Dunkeld Road, Perth, PH1 5TW
Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.
Location:
Stagecoach Group Head Office 10 Dunkeld Road Perth PH1 5TW
Start Your Career With Stagecoach
Welcome to Stagecoach, the UK’s #1 bus company.
Who We Are
Every day we help millions of passengers get to the people and places that matter to them,
connecting the communities we are proud to serve.
About Us
Founded in 1980, Stagecoach has established itself as the UK’s largest transport operator, with services connecting more than 100 major towns and cities in England, Scotland, and Wales. We work with our partners to deliver a greener, smarter, safer, healthier, and fairer country. Providing extensive expertise in commercial and contracted markets, we assist national and regional government to deliver on ambitious plans for their citizens, communities, and local economy. Our team of 26,000 employees are proud to serve our customers and be an integral part of their local communities.
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Pension Benefits Administrator employer: 010 Stagecoach Holdings Limited
Contact Detail:
010 Stagecoach Holdings Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension Benefits Administrator
✨Tip Number 1
Familiarise yourself with the current pensions legislation and regulatory frameworks. This knowledge will not only help you in the role but also demonstrate your commitment and understanding of the industry during any discussions.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially in areas like data analysis and formula usage. Being proficient in Excel is crucial for performing calculations and managing member records effectively.
✨Tip Number 3
Practice your communication skills, both written and verbal. Since you'll be responding to member queries, being able to convey information clearly and empathetically will set you apart from other candidates.
✨Tip Number 4
Showcase your attention to detail in any interactions you have with the team or during interviews. Highlighting examples where your precision has made a difference can reinforce your suitability for the Pension Benefits Administrator role.
We think you need these skills to ace Pension Benefits Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in pensions administration, particularly with defined benefit schemes. Emphasise your numerical accuracy and attention to detail, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your knowledge of current pensions legislation and your ability to communicate clearly and professionally.
Showcase Relevant Skills: Highlight your strong Microsoft Office skills, especially in Excel and Word. Provide examples of how you've used these tools in previous roles to manage data or communicate effectively.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with member queries and your approach to maintaining accurate records. Be ready to discuss how you handle challenges in a friendly and professional manner.
How to prepare for a job interview at 010 Stagecoach Holdings Limited
✨Showcase Your Attention to Detail
As a Pension Benefits Administrator, precision is key. Be prepared to discuss specific examples from your past experience where your attention to detail made a significant impact on your work or the service provided to clients.
✨Demonstrate Your Communication Skills
You'll be handling member queries and preparing communications. Practice articulating your thoughts clearly and professionally, both verbally and in writing. Consider role-playing common scenarios you might encounter in the role.
✨Familiarise Yourself with Pensions Legislation
Having a solid understanding of current pensions legislation is crucial. Brush up on relevant laws and regulations before the interview, and be ready to discuss how they apply to the role and the company.
✨Emphasise Your Teamwork Abilities
Stagecoach values a collaborative environment. Prepare to share examples of how you've successfully worked within a team, highlighting your ability to support colleagues and contribute to a positive workplace culture.
