At a Glance
- Tasks: Lead the front desk team and create unforgettable guest experiences.
- Company: Join the vibrant team at DoubleTree by Hilton Hotel Lincoln.
- Benefits: Earn £13.25 per hour, enjoy exclusive Hilton discounts, and access development opportunities.
- Other info: Dynamic work environment with chances for bonuses and career growth.
- Why this job: Be a key player in hospitality and make guests feel at home.
- Qualifications: Supervisory experience and a passion for customer service.
The predicted salary is between 27500 - 27500 £ per year.
01 Reception is looking for a passionate Reception Supervisor to join their team at the DoubleTree by Hilton Hotel Lincoln. The ideal candidate will have supervisory experience and a love for hospitality, overseeing daily reception operations while engaging with guests.
You will manage a team, resolve guest queries, and handle recruitment and training.
The role offers £13.25 per hour, exclusive discounts at Hilton establishments, and opportunities for development and bonuses.
Guest Experience Lead - Front Desk & Team Coaching in Lincoln employer: 01 Reception
At DoubleTree by Hilton Hotel Lincoln, we pride ourselves on fostering a vibrant work culture that values passion and dedication in hospitality. As a Guest Experience Lead, you will not only enjoy competitive pay and exclusive discounts but also benefit from comprehensive training and development opportunities that empower you to grow within the industry. Join us in creating memorable experiences for our guests while being part of a supportive team that celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead - Front Desk & Team Coaching in Lincoln
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on DoubleTree by Hilton. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your supervisory experience and passion for hospitality can shine through. This will help you feel more confident when it’s time to impress the hiring team.
✨Tip Number 3
Show off your people skills! As a Guest Experience Lead, you'll be engaging with guests and managing a team. Be ready to share examples of how you've resolved guest queries or coached team members in the past. Real-life stories make you memorable!
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, who doesn’t love a little extra attention?
We think you need these skills to ace Guest Experience Lead - Front Desk & Team Coaching in Lincoln
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond for guests, as this will resonate with us at StudySmarter and the team at DoubleTree by Hilton.
Highlight Your Supervisory Experience:Make sure to emphasise any supervisory roles you've had in the past. We want to see how you've managed teams, resolved conflicts, and trained new staff. This will show us that you're ready to take on the responsibilities of a Reception Supervisor.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at 01 Reception
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge. Understand the key aspects of guest experience and be ready to discuss how you've enhanced it in previous roles. This will show your passion for the industry and your ability to engage with guests.
✨Showcase Your Leadership Skills
As a Reception Supervisor, you'll need to manage a team effectively. Prepare examples of how you've successfully led a team in the past, resolved conflicts, or improved team performance. This will demonstrate your capability to oversee daily operations.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult guest or managing a busy shift. Think through your responses ahead of time, focusing on your problem-solving skills and how you prioritise guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the hotel's culture, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
