At a Glance
- Tasks: Serve delicious fish and chips while ensuring top-notch customer service.
- Company: Join FishnChickn, a fun and friendly place to work.
- Benefits: Earn between £8.00 - £12.71 an hour with flexible shifts.
- Other info: Enjoy a vibrant team atmosphere with opportunities for growth.
- Why this job: Be the face of our brand and create memorable experiences for customers.
- Qualifications: A positive attitude and a passion for great service.
The predicted salary is between 8 - 12 € per hour.
We want every customer to have an amazing experience, every time they visit. That means a smiley face serving delicious sustainably sourced fish and chips. As a team member you’ll make our customers fish and chip dreams come true, offering exceptional customer service by following our core values and behaviours.
Team Members are responsible at all times for the staff they are working with by ensuring each other’s safety by following the company’s health and safety procedures as laid out in their staff induction. They are mainly responsible for serving customers, maintaining standards of food quality, store cleanliness and till work. Team Members are the main face for the Company therefore must always maintain a high level of quality, service and cleanliness, taking care to ensure total customer satisfaction.
The role would involve a mixture of day and evening shifts including weekends, depending on the business needs.
Main Responsibilities- To ensure we go above and beyond for our customers by ensuring they are served in a polite, professional manner.
Team Member in Essex employer: 009 - Ockendon
At FishnChickn, we pride ourselves on creating a vibrant and supportive work environment where every Team Member plays a crucial role in delivering exceptional customer experiences. With competitive pay rates and flexible shifts, including opportunities for growth and development, our team enjoys a culture that values collaboration, safety, and sustainability. Join us in making every visit memorable while working with a passionate team dedicated to serving the best fish and chips around.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Essex
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on FishnChickn. Understand their values and what makes them tick. This way, you can show off how you align with their mission to deliver amazing customer experiences.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the company, think about scenarios where you can demonstrate exceptional service. Role-play with a friend or family member to get comfortable with handling different customer interactions.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. A neat appearance shows that you care about the role and are ready to represent FishnChickn with pride.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Team Member in Essex
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, we’re all about creating amazing experiences for our customers, so show us how you can contribute to that vibe.
Highlight Relevant Experience:Make sure to mention any previous experience in customer service or food handling. Even if it’s not directly related, any role where you’ve worked with people or in a fast-paced environment is worth mentioning. We love seeing how your past roles can help you excel as a Team Member with us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at 009 - Ockendon
✨Know the Company
Before your interview, take some time to research FishnChickn. Understand their values, especially their commitment to sustainability and customer satisfaction. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Team Member, exceptional customer service is key. Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create amazing experiences for customers.
✨Emphasise Teamwork
Since you'll be working closely with others, highlight your teamwork skills. Prepare to discuss how you've collaborated with colleagues in previous roles, ensuring safety and maintaining high standards together. This will show that you understand the importance of supporting your teammates.
✨Be Ready for Practical Scenarios
Expect to be asked about how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
