At a Glance
- Tasks: Lead the commercial growth for Private Sector Pensions and drive innovative sales strategies.
- Company: Join Capita Pension Solutions, a forward-thinking company focused on better outcomes.
- Benefits: Enjoy 23 days holiday, matched pension, and flexible benefits tailored to your lifestyle.
- Other info: Embrace a diverse and inclusive workplace committed to equal opportunities.
- Why this job: Make a real impact in a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in process reengineering and strong leadership skills are essential.
The predicted salary is between 66150 - 80850 £ per year.
Capita Pension Solutions Ltd (CPSL), as part of the Capita Experience Division, strives to deliver better outcomes for clients, members and colleagues. We have grown year on year for the last 5 years through new logo sales but predominantly organic on account sales, and we are not stopping there. We are targeting aggressive growth over the next five years and have digital, operational and structural plans in place to support it.
To support that growth, we are looking for a Market Lead, Sales & Market Capability to join the team and be accountable for building and leading the commercial growth engine for Private Sector Pensions, bringing together Market Intelligence, Bids & Solutions, Campaigns & Propositions, Sales Enablement and the Tracing business.
Working alongside the Market Director and other Market Leads, the role will shape and execute the commercial strategy, drive revenue growth, optimise sales effectiveness and enhance the end‑to‑end client experience. The role will create a seamless, data‑led journey from market insight and demand generation through to market engagement, pursuit, solutioning and conversion, ensuring resources and investment are focused on the opportunities with the greatest potential for sustainable growth. It will also lead the continued evolution of the sales operating model, embedding AI, automation, data and insight to improve productivity, decision‑making and outcomes.
- Commercial Strategy & Growth
- Own the Growth Services strategy, operating model and annual plan, aligned to Private Sector Pensions growth ambitions and Market Director priorities.
- Drive revenue growth, pipeline development and conversion across new and existing markets.
- Translate market strategy and intelligence into clear commercial priorities, target segments, propositions and campaigns.
- Provide clear visibility of sales and commercial performance, pipeline, investment and return.
- Sales Leadership & Client Growth
- Drive the origination and conversion of strategic opportunities, with rigorous qualification, pursuit planning and executive engagement.
- Build and deepen senior relationships across prospects, trustees, advisers, professional trustees and other key market influencers.
- Ensure a seamless client experience from initial engagement through pursuit, solution development and conversion.
- Commercial Growth Services
- Create an integrated operating model across Market Intelligence, Campaigns & Propositions, Bids & Solutions and Sales Enablement.
- Establish clear ownership, prioritisation, intake and performance frameworks that align resources to the biggest commercial opportunities.
- Connect the route from market insight and demand through to meetings, pursuits, wins and revenue, with clear end‑to‑end measurement.
- Ensure propositions, campaigns, bids and sales activity are insight‑led, differentiated and focused on client needs.
- Digital, Data & Sales Excellence
- Champion a digital‑first approach, embedding AI, automation and data across all sales activity.
- Simplify sales processes and improve seller productivity, forecasting and decision‑making.
- Establish a consistent view of pipeline, performance, conversion and return on investment.
- Sponsor the change required to create a modern, scalable and high‑performing sales capability.
- Tracing
- Lead the commercial strategy and growth of the Tracing business.
- Integrate Tracing into the wider Private Sector Pensions commercial model, leveraging market intelligence, campaigns, propositions and sales capability to accelerate growth.
- Identify opportunities to strengthen its market position and create value across the wider pensions, financial, utilities and energy portfolios.
- Leadership & Capability
- Lead, coach and hold to account the senior leaders responsible for each sales capability.
- Build a high‑performing, inclusive and collaborative culture with clear accountability for outcomes.
- Develop succession and capability plans that create a strong pipeline of future sales and market enablement leadership.
- Bring together Sales, Operations, Product, Marketing, Commercial, Legal and Risk around shared client and growth objectives.
What are we looking for:
- Extensive experience of process reengineering and process efficiency
- Able to manage, lead and inspire a team
- Able to build relationships with and influence senior internal stakeholders
- Experience of using 6 Sigma methodology to reengineer, improve and innovate processes
- Commercial awareness
About Capita Pension Solutions
At Capita Pension Solutions (CPS), we continue to grow and evolve our Strategy & Product function. We have ambitious objectives and plans for 2027 and beyond.
What’s in it for you?
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone.
If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you.
For more information about equal opportunities and process adjustments, please visit the Capita Careers website. We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds.
Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work.
Location: Home‑Based - GBR, United Kingdom
Time Type: Full time
Contract Type: Permanent
Capita is an AI‑enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.
Market Lead, Sales & Market Capability – Private Sector Pensions employer: 0088 Capita Pension Solutions
0088 Capita Pension Solutions is an attractive employer due to its focus on professional development and a supportive team culture. Employees are encouraged to take on leadership roles and engage in meaningful projects that align with client objectives. The company values quality assurance and robust processes, ensuring a stable and rewarding work environment.
Contact Details:
0088 Capita Pension Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Market Lead, Sales & Market Capability – Private Sector Pensions
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We think you need these skills to ace Market Lead, Sales & Market Capability – Private Sector Pensions
Some tips for your application 🫡
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