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- Tasks: Lead and optimise platform operations for eBay Live, enhancing global seller success.
- Company: Join eBay, a global leader in ecommerce, shaping the future of shopping.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team transforming live commerce and connecting communities.
- Qualifications: 5+ years in program management, strong communication, and a passion for live experiences.
- Other info: Work in a fast-paced, startup-like environment with global impact.
The predicted salary is between 36000 - 60000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
eBay Live is shaping the future of commerce, a fast-growing, live shopping experience where sellers and buyers connect in real time. From collectibles and fashion to luxury goods and tech, we’re bringing storytelling and community into the heart of shopping. eBay Live operates like a startup within eBay: experimental, creative, data-driven, and global.
We’re looking for a Platform Operations Program Manager who excels at creating structure out of ambiguity. You’ll help scale eBay Live by designing the operational backbone that powers livestream commerce across global markets, seller enablement, event execution, and cross-functional collaboration. You’ll partner with product, marketing, seller support, trust, and category teams to turn ideas into repeatable, high-performing programs that support seller success and operational excellence.
What You’ll Do
- Quarterback international platform operations, go-to-market, and seller support, driving alignment and operational excellence across regions.
- Support in-market platform operations teams in implementing consistent processes that enhance efficiency and impact.
- Coordinate priorities and execution as an extension of the North America team, ensuring global alignment and shared accountability.
- Implement playbooks across markets to enable consistency, speed, and scalable growth.
- Build and evolve processes that support international scale and adapt to changing operational needs.
- Partner with cross-functional teams, including Product, Engineering, Legal, and Marketing, to optimize workflows, governance, and global execution.
- Continuously improve systems and standards by capturing findings and transforming them into global best practices.
Who You Are
- 5+ years in program or operations management, ideally within e-commerce, media, or live commerce.
- Proven success leading cross-functional programs at scale, balancing creativity with process rigor.
- Exceptional communicator who can drive alignment across technical, operational, and business teams.
- Comfortable with ambiguity and rapid change — you bring structure where none exists.
- Obsessed with systems, metrics, and documentation (if it’s not written down, it doesn’t exist).
- Passionate about live experiences, creators, and the intersection of commerce and community.
Platform Ops Program Manager, eBay Live in London employer: 0075 eBay (UK) Limited
Contact Detail:
0075 eBay (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Ops Program Manager, eBay Live in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at eBay. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding eBay Live's mission. Show us how your skills can help shape the future of commerce and connect communities. Be ready to share your ideas!
✨Tip Number 3
Practice your storytelling skills. Since eBay Live is all about connecting through stories, think of ways to present your experiences in a compelling way that resonates with the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our innovative team.
We think you need these skills to ace Platform Ops Program Manager, eBay Live in London
Some tips for your application 🫡
Show Your Passion for Live Commerce: When you're writing your application, let your enthusiasm for live shopping and community shine through. We want to see how you connect with the idea of bringing people together through commerce — it’s all about storytelling and creating experiences!
Be Clear and Concise: We love a good story, but when it comes to your application, clarity is key! Make sure to get straight to the point and highlight your relevant experience in program or operations management. Remember, if it’s not written down, it doesn’t exist!
Highlight Your Cross-Functional Experience: Since you'll be working with various teams, make sure to showcase any past experiences where you've successfully collaborated across different functions. We’re looking for someone who can drive alignment and operational excellence, so don’t hold back on those examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at eBay Live!
How to prepare for a job interview at 0075 eBay (UK) Limited
✨Know the eBay Live Vision
Before your interview, dive deep into what eBay Live is all about. Understand their mission to reshape commerce through live shopping experiences. This will help you align your answers with their goals and show that you're genuinely interested in being part of their innovative journey.
✨Showcase Your Cross-Functional Skills
As a Platform Ops Program Manager, you'll need to work with various teams. Prepare examples from your past where you've successfully collaborated across departments. Highlight how you drove alignment and operational excellence, as this will resonate well with the interviewers.
✨Embrace Ambiguity
eBay values individuals who can create structure from chaos. Be ready to discuss situations where you've thrived in uncertain environments. Share specific strategies you used to bring clarity and organisation, demonstrating your ability to adapt and lead in fast-paced settings.
✨Metrics Matter
Since the role involves optimising workflows and improving systems, come prepared with data-driven examples. Discuss how you've used metrics to inform decisions and enhance processes in previous roles. This will show your analytical mindset and commitment to operational excellence.
