Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Merchant Implementation team to onboard sellers and enhance their eBay experience.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by connecting people and building communities through ecommerce.
- Qualifications: 8+ years in project management with team leadership experience; passion for ecommerce.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
In this role, you will lead the Merchant Implementation team across Europe, which guides strategic and enterprise merchants through the process of onboarding to eBay via their third-party inventory software or our user interface. This role reports to the Director of Global Connectivity Strategy & Operations in the Markets organization at eBay.
What you will accomplish...
- Responsible for development of processes and standards relating onboarding sellers via third-party software, eBay’s Seller Hub, or eBay’s file upload tools, including alignment with various collaborators to ensure ideal experiences for sellers.
- Ensure sellers are trained on and set up their accounts in accordance with marketplace standards and guidelines for success on eBay.
- Use feedback, industry trends, and subject matter expertise to develop a point-of-view and influence internal collaborators, such as Partner Management, Account Management, and Product, to ensure the right products and policies are in place for seller success.
- Drive continuous cross-functional improvement initiatives to enhance processes, tools, and frameworks, employing data on partner and seller performance to find opportunities.
- Assist team with troubleshooting sellers’ issues before raising to other teams.
- Ensure team is noting progress and data points optimally within Salesforce.
- Analyze team data and report weekly on team benchmarks, wins, challenges, and trends, socializing key points across the business.
- Effectively lead meetings and communicate key messages with internal and external collaborators and leadership.
What you will bring...
- 8+ years of project management, program management, or professional services roles, including at least 3 years of team management experience, preferably with geographically dispersed teams.
- An effective understanding of APIs and the product lifecycle, as well as experience troubleshooting software issues.
- Experience leading large-scale projects for internal teams and external customers.
- Ability to communicate effectively with a wide range of audiences, both technical and commercial, including senior leadership, adjusting messaging appropriately for each audience.
- Experience crafting and optimizing cross-functional processes.
- Proven ability to influence and gain alignment with partners across Product, Development, Operations, and Business teams.
- Experience using Jira, Monday, or similar ticketing systems.
- Knowledge of Salesforce or other CRM software.
Additional Skills:
- A passion for ecommerce, marketplaces, and third-party partnerships.
- Strategic problem-solving, communication, analytical, and organizational skills.
- Ability to prioritize according to business needs.
- Values people, ethics, commitment, fun, and an engaging culture.
Manager, Merchant Implementation, Europe in London employer: 0075 eBay (UK) Limited
Contact Detail:
0075 eBay (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Merchant Implementation, Europe in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show up ready to discuss how your skills align with their mission, especially in areas like ecommerce and team management.
✨Tip Number 3
Practice your pitch! You should be able to clearly articulate your experience and how it relates to the role of Manager, Merchant Implementation. We recommend rehearsing with a friend or in front of a mirror.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Manager, Merchant Implementation, Europe in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Manager, Merchant Implementation role. Highlight your experience in project management and team leadership, and show how your skills align with eBay's mission to empower sellers.
Showcase Your Passion: Let your enthusiasm for ecommerce shine through! We want to see your passion for marketplaces and third-party partnerships. Share any relevant experiences that demonstrate your commitment to this field.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. This will help us understand your qualifications and fit for the role without getting lost in complex terms.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at 0075 eBay (UK) Limited
✨Know Your Stuff
Before the interview, dive deep into eBay's platform and its merchant onboarding processes. Familiarise yourself with their Seller Hub and any third-party software they use. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Manager, you'll need to demonstrate your team management experience. Prepare examples of how you've led geographically dispersed teams and tackled challenges. Highlight your ability to influence cross-functional teams and drive improvements.
✨Communicate Clearly
Practice articulating complex ideas in simple terms. Since you'll be communicating with both technical and commercial audiences, tailor your examples to show how you've successfully navigated these conversations in the past.
✨Data-Driven Mindset
Be ready to discuss how you've used data to inform decisions and improve processes. Bring examples of how you've analysed performance metrics and implemented changes based on your findings. This aligns perfectly with eBay's focus on continuous improvement.