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- Tasks: Lead a team to support sellers in eBay Live broadcasts and drive their growth.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Why this job: Be at the forefront of live commerce, connecting buyers and sellers in innovative ways.
- Qualifications: 5+ years in account management and leadership, with strong analytical and communication skills.
- Other info: Dynamic environment with a focus on creativity, collaboration, and community building.
The predicted salary is between 36000 - 60000 £ per year.
At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About eBay Live
eBay Live is building the future of shopping — where sellers and buyers connect through livestream that blend entertainment, trust, and community. It’s commerce with a heartbeat, powered by creativity and data, and built like a startup inside one of the world’s most recognized marketplaces. We’re looking for an Account Manager to help sellers thrive within eBay Live broadcasts. You’ll be the trusted partner guiding top sellers after they launch — helping them grow audiences, drive GMV, and become category leaders. This role combines relationship management, strategy, and performance coaching. You’ll help sellers improve stream quality, optimize their business operations, and connect their goals to eBay Live’s broader growth vision.
Position Summary
This role is responsible for developing and leading a premium team of account managers in conjunction with partnering internally with primary stakeholders within the eBay Live Business. Build and maintain strong relationships with priority sellers while leading strategic seller initiatives to scale, grow and develop. This role focuses on accelerating seller growth through consultative partnership and knowledge sharing, focusing on the most strategic and important relationships within the eBay Live space.
Key Responsibilities
- Build and maintain a top tier team of account management, focusing on positive relationships with strategic sellers through regular business reviews and strategic consultations with some of eBay’s largest and most successful accounts.
- Develop comprehensive strategies for enterprise sellers to ensure successful platform integration and early growth.
- Analyze seller business data to identify growth opportunities and potential risks.
- Demonstrate building customized business plans to help sellers achieve their growth targets and cadences in regards to eBay Live.
- Train team on providing advanced platform knowledge and eBay Live best practices for optimal programming.
- Work collaboratively with cross-functional teams to resolve complex seller issues.
- Guide sellers through policy and platform changes while ensuring compliance.
- Track and analyze seller performance metrics to ensure growth targets are met.
Position Qualifications
- Bachelor’s degree or equivalent experience or higher from an accredited university. MBA or equivalent experience preferred.
- Experience in Account Management or live marketplace for at least 5+ years.
- Experience in leadership for at least 5+ years.
- Adaptable in a fast-paced, ever-changing environment.
- Excellent influencing and presentation skills.
- Enjoys public speaking; shows genuine interest and passion in live commerce.
- Strong project management and organisation skills.
- Strong analytical and critical thinking capabilities.
- Proven ability to build and handle relationships with all sizes of business partners.
- Extensive knowledge of live e-commerce industry trends and standard methodologies.
- Demonstrated leadership skills and ability to work independently.
- Consistent track record of high performance and team ranking.
- Strong cross-functional leader who is also recognised as a collaborator and partner.
- Executive level verbal and written communication skills, including the ability to tell a compelling story backed by data.
- High degree of ownership and dedication to results.
- Self-motivated to find opportunities and challenges in the business.
- Data-driven approach to planning and decision making. Comfortable and hands-on with data, analytics, and modelling. Strong understanding of P&L.
- Organised problem solver who balances attention to detail with efficiency.
- Willingness to become an expert in the industry, engage with customers directly, and a strong desire to help eBay Live grow.
Core Proficiencies
- Customer Focus: Innovates in customer service approaches and anticipates seller needs.
- Critical Thinking: Ability to analyse sophisticated business situations and develop effective solutions.
- Leadership: Coaches others and serves as a role model within the team.
- Results Driven: Consistently achieve above-average results despite obstacles.
- Communication: Excellent presentation and interpersonal skills.
- Change Management: Leads team through changes and coaches others effectively.
Country Lead eBay Live AM UK in London employer: 0075 eBay (UK) Limited
Contact Detail:
0075 eBay (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Country Lead eBay Live AM UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching eBay Live and its culture. Understand their mission and values, and think about how your skills align with their goals. This will help you stand out as someone who’s genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in account management and live commerce makes you the perfect fit for the Country Lead role. Keep it concise but impactful, and don’t forget to highlight your passion for helping sellers thrive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from eBay. Don’t miss out on your chance to join an amazing team!
We think you need these skills to ace Country Lead eBay Live AM UK in London
Some tips for your application 🫡
Show Your Passion for eCommerce: When writing your application, let your enthusiasm for eCommerce shine through! We want to see how you connect with the idea of transforming shopping experiences and how you can contribute to our mission at eBay Live.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and live marketplaces. We’re looking for specific examples that demonstrate your ability to build relationships and drive growth — so don’t hold back!
Be Data-Driven: Since this role involves analysing seller performance metrics, it’s a good idea to mention your analytical skills. Share instances where you've used data to make decisions or improve outcomes — we love a data-driven approach!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen on joining our team at eBay Live!
How to prepare for a job interview at 0075 eBay (UK) Limited
✨Know Your eBay Live Inside Out
Before the interview, dive deep into what eBay Live is all about. Understand its unique selling points, how it connects buyers and sellers, and the latest trends in live commerce. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Relationship Management Skills
As a Country Lead, you'll be managing key seller relationships. Prepare examples from your past experiences where you've successfully built and maintained strong partnerships. Highlight your consultative approach and how you've helped clients achieve their goals.
✨Be Data-Driven
Since the role involves analysing seller performance metrics, come prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've identified growth opportunities or mitigated risks using analytics.
✨Demonstrate Leadership and Adaptability
With leadership experience being crucial for this position, think of instances where you've led a team through change or challenges. Be ready to discuss your leadership style and how you motivate others, especially in fast-paced environments like eBay Live.
