Account Manager eBay Live

At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About eBay Live eBay Live is building a new era of shopping — where sellers and buyers connect through livestream that blend entertainment, trust, and community. It’s commerce with a heartbeat, powered by creativity and data, and built like a startup inside one of the world’s most recognized marketplaces.

What you will accomplish

• Cultivate and maintain strong relationships with eBay Live sellers through regular business reviews and strategic consultations, managing some of eBay’s largest and most successful accounts.
• Develop comprehensive strategies for enterprise sellers to ensure successful platform integration and early growth.
• Analyze seller business data to identify growth opportunities and potential risks.
• Create and implement customized business plans to help enterprise sellers achieve their growth targets.
• Provide advanced platform knowledge and selling strategy consultation.
• Develop and implement optimizations to seller’s eBay live programming and schedule.
• Collaborate with cross‑functional teams to resolve complex seller issues.
• Guide sellers through policy and platform changes while ensuring compliance.
• Track and analyze seller performance metrics to ensure growth targets are met.

What you will bring

• Strong experience in e‑commerce and account management.
• Excellent influencing and presentation skills.
• Strong project management and organizational skills.
• Advanced knowledge of Google Workspace.
• Strong analytical and critical thinking capabilities.
• Proven ability to build and maintain relationships with enterprise‑level clients.
• Extensive knowledge of e‑commerce industry trends and standards.
• Demonstrated leadership skills and ability to work independently.
• Consistent track record of high performance and team ranking.
• Recognized as a strong cross‑functional leader and collaborator.
• Executive‑level verbal and written communication skills, including the ability to tell a compelling story backed by data.
• High degree of ownership and dedication to achieving results.
• Strong adaptability to shifting priorities and business needs.
• Self‑motivated to find opportunities and challenges within the business.
• Data‑driven approach to planning and decision‑making, with comfort in handling data, analytics, and modeling.
• Strong understanding of P&L.
• Organized problem solver who balances attention to detail with efficiency.
• Strong understanding of digital advertising and a desire to become an expert.
• Willingness to become an industry expert, engage directly with customers, and a strong desire to contribute to eBay's growth.
• Strong organizational skills.

Core Competencies

• Customer Focus: Innovates in customer service approaches and anticipates seller needs.
• Strategic Thinking: Ability to analyze complex business situations and develop effective solutions.
• Results Driven: Consistently achieves above‑average results despite obstacles.
• Communication: Excellent presentation and interpersonal skills.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us. We will make every effort to respond to your request for accommodation as soon as possible.