At a Glance
- Tasks: Lead operational excellence initiatives and drive efficiency in underwriting operations.
- Company: CNA Hardy, a leading specialist commercial insurance provider.
- Benefits: Flexible hybrid working, competitive compensation, and growth opportunities.
- Other info: Dynamic workplace that values individuality and inclusivity.
- Why this job: Make a meaningful impact while shaping the future of the insurance industry.
- Qualifications: Experience in underwriting operations and knowledge of operational excellence methodologies.
The predicted salary is between 60000 - 80000 £ per year.
At CNA Hardy, great people don’t just join us - they grow with us, lead with purpose, and help shape the future of our business and the industry. We exist to help businesses navigate an unpredictable world through the expertise, integrity and commitment of our people. Every role contributes to protecting businesses, livelihoods and communities, giving our people the opportunity to make a meaningful and visible impact.
We are currently hiring for a Senior Operational Excellence Consultant in our London office to lead the delivery of operational excellence initiatives across Underwriting Operations, driving efficiency, performance improvement and strategic optimisation across core processes.
What You’ll Be Doing:
- Lead operational excellence initiatives: Deliver end‑to‑end continuous improvement activity across underwriting operations, embedding structured methodologies to enhance efficiency and performance.
- Analyse data and identify opportunities: Review operational data to spot trends, inefficiencies and improvement opportunities, turning insight into measurable business outcomes.
- Collaborate across teams: Partner with underwriting operations, business change and data teams to prioritise and deliver strategic and technology‑driven improvements.
- Strengthen governance and controls: Develop and maintain control frameworks and reporting oversight, ensuring effective monitoring and alignment with regulatory requirements.
- Support operational strategy and planning: Contribute to resource modelling, performance insight and the ongoing development of reporting capabilities to support decision‑making.
What We’re Looking For:
- Insurance operations expertise: Proven experience within underwriting operations, with a strong track record of driving process optimisation and operational excellence initiatives.
- Operational excellence knowledge: Deep understanding of Lean, Continuous Improvement or Operational Excellence methodologies and their practical application.
- Stakeholder management: Strong ability to influence, challenge and collaborate with stakeholders at all levels across the organisation.
- Analytical capability: Highly developed problem‑solving skills, with the ability to interpret complex data and generate actionable insights.
- Regulatory awareness: Good understanding of insurance regulatory frameworks, governance standards and market practices.
Why Join CNA Hardy?
Our workplace is dynamic, challenging and ever evolving, here your voice matters and you can make a difference. We celebrate individuality and inclusivity, ensuring everyone feels valued, respected, and supported to share ideas and perspectives. Our employees and their families are important to us. That’s why we offer flexible hybrid working and a competitive compensation and benefits package. We also invest in your growth through learning, mentoring, and clear development pathways, recognising and rewarding performance and the behaviours that drive success.
We recognise that the development of skills and experiences is crucial for our people to achieve their aspirations and reach their full potential.
Senior Operational Excellence Consultant employer: 00601 CNA Services (UK) Limited
CNA Hardy is an exceptional employer that fosters a dynamic and inclusive work environment where every voice is valued. With a strong commitment to employee growth, we offer flexible hybrid working arrangements, competitive compensation, and comprehensive benefits, ensuring our team members can thrive both personally and professionally. Join us in our London office as a Senior Operational Excellence Consultant, where you will have the opportunity to lead impactful initiatives and shape the future of our business while making a meaningful difference in the insurance industry.
Contact Details:
00601 CNA Services (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operational Excellence Consultant
✨Tip Number 1
Network like a pro! Reach out to current employees at CNA Hardy on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by diving deep into operational excellence methodologies. Brush up on Lean and Continuous Improvement principles, and be ready to share how you've applied them in past roles.
✨Tip Number 3
Showcase your analytical skills! Be prepared to discuss specific examples where you've turned data insights into actionable improvements. This will highlight your problem-solving capabilities and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the CNA Hardy team.
We think you need these skills to ace Senior Operational Excellence Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in underwriting operations and operational excellence. We want to see how your skills align with what we’re looking for, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since the role involves analysing data and identifying opportunities, include examples of how you've used data to drive improvements in past roles. We love seeing candidates who can turn insights into actionable outcomes, so make it clear how you’ve done this before.
Highlight Collaboration Experience:Collaboration is key in this role, so share instances where you’ve successfully partnered with different teams. Whether it’s working with underwriting operations or data teams, we want to know how you’ve influenced and driven change through teamwork.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about CNA Hardy and what we stand for!
How to prepare for a job interview at 00601 CNA Services (UK) Limited
✨Know Your Operational Excellence Inside Out
Make sure you brush up on Lean, Continuous Improvement, and other operational excellence methodologies. Be ready to discuss how you've applied these in your previous roles, especially within underwriting operations. Real-life examples will show that you not only understand the theory but can also implement it effectively.
✨Data is Your Best Friend
Prepare to dive deep into data analysis during your interview. Familiarise yourself with common trends and inefficiencies in underwriting operations. Think of specific instances where your analytical skills led to measurable improvements, as this will demonstrate your ability to turn insights into actionable outcomes.
✨Collaboration is Key
CNA Hardy values teamwork, so be ready to talk about how you've successfully collaborated with various teams in the past. Highlight your stakeholder management skills and provide examples of how you've influenced decisions or driven change across departments. This will show that you're not just a lone wolf but a team player.
✨Understand the Regulatory Landscape
Brush up on your knowledge of insurance regulatory frameworks and governance standards. Be prepared to discuss how these impact operational strategies and decision-making. Showing that you’re aware of the regulatory environment will position you as a well-rounded candidate who can navigate complexities with ease.
